Syed Saad Ali
Retail Manager
Wahcantt
Summary
Motivated Sales Associate with 3 year of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences wit positivity and professionlism when answering requests and processing sales.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Branch Manager
Rang JA
Rawalpindi
04.2022 - 10.2022
- Boosted sales and customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Maintained friendly and professional customer interactions.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Daily training program to boost employee skills and staff retention rate.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Branch Manager
BlueStone
wahcantt
10.2021 - 04.2022
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Implemented service improvements to enhance sales cycle.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Gathered and reviewed customer feedback to improve operations.
- Engaged employees in business processes with positive motivational techniques.
Floor Manager
Sapphire Retail limited
wahcantt
12.2020 - 10.2021
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed inventory with 100% accuracy to manage stock and determine future profit.
- Monitored inventory to determine loss points, maintain clear records and strengthen controls.
- Oversaw supply restocking, area cleaning and product organization.
Visual Merchandiser
Haidri Beverages
wahcantt
08.2019 - 02.2020
- Traveled to market, visited vendors and assisted buyers with merchandise selection.
- Monitored and replenished display inventory and restructured according to available stock.
- Arranged consistent shelves, bins and racks at locations by following established planograms.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Delivered services to customer locations within specific timeframes.
Education
D.A.E in Mechanical - Mechanical Engineering Technology
Swedish Institute of Technology
09.2014 - 07.2017
Skills
Business development expertise
Cash handling expertise
Human resources knowledge
Relationship building and management
Verbal/written communication
Product training
Staff Management
Proficient in MS Office
Sales expertise
Timeline
Branch Manager
Rang JA
04.2022 - 10.2022
Branch Manager
BlueStone
10.2021 - 04.2022
Floor Manager
Sapphire Retail limited
12.2020 - 10.2021
Visual Merchandiser
Haidri Beverages
08.2019 - 02.2020
D.A.E in Mechanical - Mechanical Engineering Technology
Swedish Institute of Technology
09.2014 - 07.2017