Summary
Overview
Work History
Education
Skills
References
Timeline
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Syed Mohsin Hammad Raza

Syed Mohsin Hammad Raza

Senior Sales And Customer Relations Professional

Summary

Sales professional with deep expertise in driving revenue growth and developing strong client relationships. Proven success in sales strategy implementation, team leadership, fostering mutually rewarding business relationships and new business development. Strong negotiation skills, adaptability and focus on delivering impactful results. Known for reliability, effective communication and ability to thrive in dynamic environment.

Also possess hands on experience in general administration and commercial management.

Overview

14
14
years of professional experience

Work History

Business Development & Sales Lead

Interface Engineering & Construction Pvt. Limited
02.2020 - Current

Company Overview: The firm is an engineering contractor operating since 2006.

  • Leading the residential solar projects sales and operations team for new business development, project management, and delivery, as well as an increase in the digital footprint of the organization over social media platforms.
  • Devising strategies in order to maximize the lead generation efforts and size of the Sales funnel.
  • Meet project delivery timelines and render immaculate after Sales support services to the existing client base.
  • Develop pool of vendors and sources for Electrical, Mechanical and Earthing related activities of project execution.
  • Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
  • Foster culture of continuous improvement, conducting regular performance reviews.
  • Train, coach, and mentor new sales associates for maximum performance like increasing the sales team productivity by implementing strategic customer engagement tactics.

Business Development Manager

KPA Consulting (Currently KPWS Consulting)
01.2019 - 01.2020

Company Overview: The firm is a reputed MEP (Mechanical, Electrical & Plumbing) engineering consultancy operative since 1997.

  • Developed the business development and customer relations department's route map via conducting comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Prospected for new clients/projects via cold conversing, setting up business meetings and utilizing the referrals from the existing clientele.
  • Devised strategies to increase the digital footprint of the organization over platforms like LinkedIn and Whatsapp for Business.
  • Facilitated technical surveys and services related meetings along with the CEO and director of each business unit.


Business Development Manager- International

TCS Private Limited
03.2018 - 08.2018

Company Overview: TCS is oldest and most prominent courier service in Pakistan.


This was a B2B Area Sales Management role which revolved around the following JD;

  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.

Key Account Manager

Multinet Pakistan Pvt. Limited
09.2015 - 05.2017

Company Overview: Multinet is a leading technology company that specializes in delivering innovative solutions to businesses.


This was a B2B customer relationship management role and demanded the following aptitude from the designation holder;

  • Efficient management of around 75 customer key accounts from a pool of 200, ensuring zero termination rate, nurturing the b2b relationship via rendering immaculate customer care, issues escalation and upselling of services rendered.
  • Devised disciplined sales planning and execution strategy by focusing on customer existing needs in order to suggest them appropriate solutions within their business domain and requirement.
  • Acted as liaison between the customers and other departments involved in the customer management cycle for a timely resolution of complaints related to downtime and interruption in services.

Technical Sales Executive

Pan Asian Group – Equipss Pvt. Limited
04.2014 - 08.2015

Company Overview: The Panasian Group is a dynamic Corporation that leads a set of four diverse and robust companies including VPL Limited, Premval (Pvt) Ltd, Equinox (Pvt) Ltd and VivaSal (Pvt) Ltd.


This was a B2B Sales Executive role with the key objective of developing potential clientele for Chicago Pneumatic tools & rotary screw oil compressors used in corporate manufacturing;

  • Explored various Sales strategies and techniques for market penetration to help future growth of the business unit.
  • Visited customer's sites and assembly areas to perform product demonstrations and integration services with the application engineering team.
  • Responded to customer issues in a manner which was aligned with the company's mission, business values and vision.
  • Acquired and managed customer accounts of Pak Suzuki Motor Co. & Toyota Indus Motors from the automotive industry.

Sales Representative - Pakistan

MTC JAPAN (Japanese Used Cars)
03.2011 - 03.2014

Company Overview: MTC JAPAN is a medium size automobile and auto parts exporter from Japan to multiple regions across the globe mainly channelizing dealer network in Pakistan, UAE, Australia and Bangladesh.

This role was a mix of a telesales and field Sales which comprises of the below JD;

  • Leads generation, customer services and business development pertaining to Japanese used cars trading in Asian markets mainly Srilanka, Bangladesh and Pakistan via identifying new business opportunities through cold calling, networking, marketing and prospective Sales funnel management.
  • Closed Sales in Karachi & Lahore for Japanese used cars via cold conversing and field visits to car dealers, importers and potential prospective single unit buyers.
  • Boosted after Sales activities via enhanced client satisfaction by addressing their concerns promptly and providing exceptional services which resulted in expanded client base through referrals and long-term loyalty.

Education

Masters of Public Administration - Marketing

University of Karachi
Karachi, Sindh, Pakistan
01.2011

Bachelors of Public Administration - General Administration

University of Karachi
Karachi, Sindh, Pakistan
01.2009

Skills

Key account management

References

Will be furnished upon request.

Timeline

Business Development & Sales Lead

Interface Engineering & Construction Pvt. Limited
02.2020 - Current

Business Development Manager

KPA Consulting (Currently KPWS Consulting)
01.2019 - 01.2020

Business Development Manager- International

TCS Private Limited
03.2018 - 08.2018

Key Account Manager

Multinet Pakistan Pvt. Limited
09.2015 - 05.2017

Technical Sales Executive

Pan Asian Group – Equipss Pvt. Limited
04.2014 - 08.2015

Sales Representative - Pakistan

MTC JAPAN (Japanese Used Cars)
03.2011 - 03.2014

Masters of Public Administration - Marketing

University of Karachi

Bachelors of Public Administration - General Administration

University of Karachi
Syed Mohsin Hammad RazaSenior Sales And Customer Relations Professional