Syed MASOOD AKHTAR
Faisalabad
Overview
35
35
years of professional experience
Work History
Manager
Allied Bank
Faisalabad, Pakistan
09.1989 - Current
- Developed and implemented strategies to increase customer satisfaction ratings.
- Conducted quarterly performance reviews for branch employees.
- Created and maintained a positive work environment within the branch.
- Analyzed financial data to identify trends and opportunities for improvement.
- Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.
- Prepared monthly reports on branch operations and submitted to corporate office.
- Provided guidance and training to team members in order to ensure proper procedures were followed consistently.
- Performed daily audits of cash drawers, deposits, withdrawals, transfers.
- Reviewed customer complaints and took appropriate action as needed.
- Evaluated new products for suitability within the bank's offerings.
- Coordinated with other branches to ensure smooth operation across all locations.
- Resolved customer inquiries quickly and efficiently while maintaining excellent service standards.
- Assisted customers with account openings, closings, transfers, payments.
- Maintained strict confidentiality of customer information at all times.
- Ensured compliance with banking laws and regulations through periodic review of internal policies.
- Identified areas of operational weakness or potential fraud risks in the bank's systems.
- Managed daily workflow including assigning tasks to staff members.
Education
Bachelor of Arts -
Goverment College Jhang
Jhang01-1984
Skills
- Business Development
- Expense Tracking
- Contract Management
- Operations Management
- Financial Management
- Performance Management
Timeline
Manager
Allied Bank
09.1989 - Current
Bachelor of Arts -
Goverment College Jhang