Overview

Work History

Education

Skills

Timeline

Syed MASOOD AKHTAR

Faisalabad

Overview

35

35

years of professional experience

Work History

Manager

Allied Bank

Faisalabad, Pakistan

09.1989 - Current

Developed and implemented strategies to increase customer satisfaction ratings.
Conducted quarterly performance reviews for branch employees.
Created and maintained a positive work environment within the branch.
Analyzed financial data to identify trends and opportunities for improvement.
Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.
Prepared monthly reports on branch operations and submitted to corporate office.
Provided guidance and training to team members in order to ensure proper procedures were followed consistently.
Performed daily audits of cash drawers, deposits, withdrawals, transfers.
Reviewed customer complaints and took appropriate action as needed.
Evaluated new products for suitability within the bank's offerings.
Coordinated with other branches to ensure smooth operation across all locations.
Resolved customer inquiries quickly and efficiently while maintaining excellent service standards.
Assisted customers with account openings, closings, transfers, payments.
Maintained strict confidentiality of customer information at all times.
Ensured compliance with banking laws and regulations through periodic review of internal policies.
Identified areas of operational weakness or potential fraud risks in the bank's systems.
Managed daily workflow including assigning tasks to staff members.

Education

Bachelor of Arts -

Goverment College Jhang

Jhang

01-1984

Skills

Business Development
Expense Tracking
Contract Management

Operations Management
Financial Management
Performance Management

Timeline

Manager

Allied Bank

09.1989 - Current

Bachelor of Arts -

Goverment College Jhang