Aviation enthusiast
SYED JAWAD HAIDER
Administration/Fleet Officer
Rawalpindi ,Punjab
Summary
“To be a part of an agile organization where my professional skills can be enhanced and the organization be benefited as well”.
Overview
8
8
years of professional experience
10
10
Certifications
1
1
Language
Work History
Administration/ Fleet Officer
Gerry’s Dnata (Pakistan)
Islamabad
06.2024 - Current
- Oversee the operations and maintenance of a company's vehicle fleet
- Ensure fleet efficiency, safety and regulatory compliance
- Coordinate driver schedules and routes
- Monitor performance and implement improvements
- Supervise a team of drivers, mechanics and administrative staff
- Schedule repairs and maintenance
- Manage logistics and purchasing.
- Performing administrative responsibilities and managing 3 warehouses and more than 20 departmental offices of Gerrys dnata Islamabad International Airport Islamabad.
- Official communication with PAA and Government Authorities for different tasks.
- Track of daily tickets from Portal and share segregate work to respective sections of Administration.
- Maintain filing of Administration records (Facilities agreement, All vendors monthly billing, Work in progress and other filing work assigned by the Line Manager).
- Maintain and share attendance of all administration staff nationwide on Decibel.
- Ensure Janitorial staff is available as per required timings and timely escalate requirement to Line Manager.
- Keep the record of uniforms newly issued and re-issued by the Administration department.
- To ensure high standards of facilities management at the station conduct visual surveys off all offices using standard checklist, on monthly basis and keep record.
- To ensure Pick & Drop services for all management and all female staff on monthly basis and maintain all relevant record in this regard.
- Make sure that as per SOP 3PC contractual services are performed and reported on regular basis.
- Keep reporting to the Line Manager over all challenges and issues he may foresee in advance for timely resolution.
- Organize company documents into updated filing system and e-record.
Administration Coordinator- Scheduling (ACS)
Airblue Limited
Islamabad
09.2022 - 06.2024
- To manage Cockpit and Cabin Crew roster their hotel stays and transportation.
- Managing all official OCS tickets and hotel.
- Monitor and adjust schedules as needed to accommodate changes or unexpected events.
- Collaborate with other departments to ensure schedules align with overall company goals.
- Resolve scheduling conflicts in a professional and efficient manner.
- Provide administrative support as needed to ensure efficient and effective scheduling processes.
Contact Center Supervisor (CCS)
Airblue Limited
Islamabad
11.2018 - 08.2022
- Managing the day-to-day activity of the floor.
- Responsible to solve queries of customer according to the company policy.
- Motivate the team to achieve team’s goal.
- Sending details of customers to closer on every call transfer.
- Keeping in touch with closer to know the status of every transfer.
- Updating data on each transfer and sharing it with higher management at the end of the shift.
- Session with team members who are low performer and motivate them.
- Keeping all the CSEs on call and highly active during delays, cancellations and the re-booking of flights.
- Supervising and answering customer inquiries that require managerial-level assistance.
- Manage a team to ensure we achieve our monthly and quarterly goals on time.
- Building and maintaining strong, long-lasting customer relationships to build a good business association.
Accounts Officer (AO)
CELMORE PVT LTD
Rawalpindi
03.2018 - 05.2018
- Help with accounts receivable, payable & bank statement reconciliation.
- Assist with audits.
- Support the payment processing team in credit checks & data entry.
- Managing & compiling all the records of monthly payments.
Education
BBA - Accounting And Finance
Punjab University
Rawalpindi07-2024
Bachelors in Commerce (B.COM) - Accounting And Finance
Jinnah institute of science and informatics
Rawalpindi, Pakistan08-2018
Inter in Commerce (I.COM) - Banking And Finance
Iqra college of commerce
Gujar Khan07-2016
Skills
Microsoft Office
Crew Scheduling
Support, Sales, Quality Assurance & Administration
Leadership, Self-motivated & Active listening
Emails writing, Internet tools & Problem Solving
Certification
CELMORE PVT LTD Islamabad – (Pakistan) Internee: (3 Months)
Honors & Recognitions
Airblue Limited. Islamabad – (Pakistan) Employee of the month:, I was awarded Employee of the month in Airblue for my exceptional performance, Airblue Limited. Islamabad – (Pakistan) Promoted as Administration Coordinator:, By working hard day and night in shifts got promoted as Admin Coordinator Scheduling
Accomplishments
- Awarded Employee of the Month at Airblue for exceptional performance.
- Promoted to Admin Coordinator - Scheduling, demonstrating dedication and hard work in day and night shifts
Affiliations
Customer Sales Support Training: (2 Days)
Connect with potential clients via phone, email, and networking events.
Continually meet targets, KPI’s and sales goals on a monthly and quarterly basis.
Travel to meet clients when required.
Excellent customer service skills.
Interests
Reading Aviation industry trends and news
Traveling and exploring new cultures
Sports ( Cricket, Football, Tennis)
Timeline
Administration/ Fleet Officer
Gerry’s Dnata (Pakistan)
06.2024 - Current
Administration Coordinator- Scheduling (ACS)
Airblue Limited
09.2022 - 06.2024
Contact Center Supervisor (CCS)
Airblue Limited
11.2018 - 08.2022
Accounts Officer (AO)
CELMORE PVT LTD
03.2018 - 05.2018
BBA - Accounting And Finance
Punjab University
Bachelors in Commerce (B.COM) - Accounting And Finance
Jinnah institute of science and informatics
Inter in Commerce (I.COM) - Banking And Finance
Iqra college of commerce