Syed Irtifaq Ahmad
London
Summary
Well-educated individual, with cultural and professional background re-inferred with multi-disciplinary skills and work experience. A team player with a positive attitude and rational approach to problem-solving a quick learner and flexible personality, people-oriented responsible, works well in group and individual situations self-reliant result-oriented and quality conscious.
Overview
4
4
years of post-secondary education
Work History
Customer Support
Edgware Food Center
- Delivered exceptional customer support with clear communication of complex technical concepts, resulting in increased client trust and loyalty.
- Provided exceptional customer support for web services clients, resolving technical issues promptly and professionally.
Manager
Pak China Baby Shop
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
English Instructor
Iqara School and College
- Employed diverse teaching approaches to help students of all abilities understand material.
- Adapted lesson plans to accommodate different learning styles and abilities within the classroom setting for optimal comprehension of material covered.
- Enhanced overall student success with personalized feedback, constructive criticism, and one-on-one tutoring sessions.
Manager's Assistant
CHA CHA CHICKEN AND PIZZA
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
BS - English (Literature and Linguistics)
University of Modern Languages (NUML)
08.2018 - 08.2022
MSC - Management
University of Hertfordshire
Hatfield, AL10Skills
Data Mining
Data interpretation
Data Collection
Qualitative and Quantitative Analysis
Data Orientation
Data Assembly
Telephone customer support
Customer support
RF customer support
Research Skills
- Data Mining
- Data Analysis
- Data Collection
- Qualitative and Quantitative Analysis
- Data Orientation
- Data Assembly
- Data Evaluation
- Data Arrangement
Applied Skills
- Team-work Oriented
- Decision Making Power
- Detail Oriented
- Communication and Verbal Expression Skills
- Good Listener
- Multi-Tasks Handling
- Smart Working
- Good Pressure Handling
- Presentation Skills
- Convincing Skills
Languages Skills
Pashto, Urdu, Full Professional Proficiency, English, Full Professional Proficiency, B2, B1, B1, A2, B1
Honours And Awards
Essay Writing Competition Awarding, The Pacesetter Oaks, 11/04/21
Timeline
BS - English (Literature and Linguistics)
University of Modern Languages (NUML)
08.2018 - 08.2022
MSC - Management
University of Hertfordshire
Customer Support
Edgware Food Center
Manager
Pak China Baby Shop
English Instructor
Iqara School and College
Manager's Assistant
CHA CHA CHICKEN AND PIZZA