Syed Faheem Haider Naqvi

Core Banking Upgrade Project:

• Working on profile upgrade project which is the most powerful Core Banking System owned by Fidelity Information Services
• Planned and perform GAP Analysis between old and upgraded core banking application with FIS team
• The solution of Core banking software comprises the following applications and/or components: Branch Server based to Web based Version / Profile WebAdmin / Profile WebCSR / Profile Direct Teller
• GAP Analysis with Vendor for better understanding of customized functionalities
• Replace and minimize NBP Profile version 7.3 customizations with latest Profile version in-built core functionalities
• Liaison between Business, IT and vendor teams for better understanding and for achievement of desired goals
• Conduct the Discovery Phase with the vendor
• Workshop Phase with the vendor
• Collection of new requirements with business before development of required functionalities in upgraded version and preparation of FSD with Vendor
• Conducting Sprint Demos of time to time developments with the help of user stories
• Merge Assessment of Conventional & Islamic versions into a single version
• Configuration Conflicts sessions conducted successfully
• Core Banking Upgrade Project

• Manage the delivery and/or support of projects to meet business objectives/goals
• Few of my key projects are: NBP Izafi Munafa Account- Very successful product in NBP RBG history
• I have got President appreciation on this product
• NBP Senior Citizen Account- Very successful product designed for Senior Citizens
• Banc assurance - Automatic deduction of insurance premium from customer respective accounts on their Monthly/Half yearly/ Annual Frequency & required report generation as well
• Depositor Protection Corporation DPC - A project of SBP regularities for the protection of depositor
• Direct Credit System DCS - A project for payment of Govt
• Pensions directly in pensioner's account
• Related Party Transactions - Compliance of transactions of the higher management accounts and their reporting to SBP
• Worker's Foree Remittance Account - Saving /Current Account for Overseas Pakistan for Remittances with special features
• Delivered trainings to different regions across Pakistan for opening of this product
• Afghan Refugee Account - Saving /Current Account to cater the Afghan refugee's issues
• Walk in Customer Utility - The functionality required to implement the screening of transactions for Walking-In Customers
• NBP Choice Account - Individual/Business Account developed as per the individual/Business customer need
• Plans and coordinates all aspects of Technical/Business projects from initiation through delivery
• Develops, defines, and executes project plans, project scope, activities, schedules, budgets, and deliverables
• Create detailed customer project requirements, constraints, and assumptions with stakeholders to establish the project deliverables
• Ensure adherence to established project change management processes and coordinate with all stakeholders for successful implementation of projects
• Ensure a common understanding by setting expectations in accordance with the Project Plan, to align the stakeholders and team members
• Manages the scope during the project and collaboratively adjusts scope where necessary
• Responsible for identifying and resolving project issues and risks, as well as appropriately and quickly escalating
• Expert for products in the banking solutions with thorough knowledge of the product functionality, constraints, business process, value, customer profile and industry domain
• Responsible for timely client / business sign-off on all written project deliverables, i.e
• Business Requirement Document, Functional Document, System Integration Testing, User Acceptance Testing, Change Management documents etc
• Monitors project health continuously and engages management as required if project health changes

• Worked on Core Banking Project of National Bank of Pakistan as a Consultant from Vendor side
• Worked on Loan Origination System - Theta as a Consultant from Vendor side
• Plans and coordinates all aspects of technical projects from initiation through deliver
• Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed
• Ensures requirements for internal technology projects align to operational standards
• Develop alternate requirements or document exceptions as appropriate
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables
• Identifies needed resources for projects, defines and assigns major project roles
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
• Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope, and quality) are achieved
• Assists with problem resolution or risk mitigation as needed
• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions

• Save the business from risk and exposure to losses, more specifically against application fraud
• Initiate proactive measures to curb fraud and identify rising trends to execute timely corrective action
• Train front end staff training in application monitoring
• Prepare investigation reports clearly documenting various findings and financial impact of the fraud and identify/recommend process improvements
• Interact with different units within RBG as per defined SLA's and to educate them about fraud awareness
• Create systematic process for tracking & assess risk trends and their impact on retail business
• Monitor MIS & internal/external suspected transactions reports
• Monitor, review and analyze staff performance and provide guidance and motivation to staff
• Identify technology solutions for problems within the unit and conduct User Acceptance Testing of system enhancements
• Develop fraud loss plan in line with current fraud assessment for all retail products
• Provide regular feedback for emerging fraud trends and risks through close relations with the local fraud forum & banks security departments
• Investigate and review any discrepancies highlighted by the vigilance analyst for all retail products applications

• Plan, schedule, office operations, overseeing Internet query, telephone support, mail distribution and reporting
• Provide all technical support to different branches in the whole country
• Responsibility for assisting with administration of day-to-day office operations
• Supervised and coordinate special events and corporate retreats
• Responsibility to attend meetings at different-different zones
• Identifying and resolving process errors with the concerned unit / managers / branch / sales staff
• Recommend process improvements