Detail-oriented and highly organized professional with a strong background in CMS & LMS operations, process optimization, and technical coordination. Experienced in managing digital systems, troubleshooting IT issues, and ensuring seamless software functionality in an academic environment. Adept at system testing, user training, and workflow automation, contributing to improved efficiency and user experience. A quick learner with a keen eye for detail, eager to transition into Software Quality Assurance by leveraging analytical skills and hands-on experience with software systems. Seeking an opportunity as an Assistant Director of Software Quality Assurance to apply problem-solving abilities and technical acumen while continuously growing in the field
Overview
6
6
years of professional experience
Work History
Executive Assistant cum Personal Assistant
Pak-Austria Fachhochschule: Institute of Applied Science and Technology
03.2022 - Current
Personal Assistant to Dean (Academics) |Personal Assistant to HOD School of Design, Art & Architecture Technologies |CMS & LMS Operations
March 2022 – March 2023
Served as the key administrative liaison to the Dean, optimizing workflow efficiency and communication across departments. Managed appointment scheduling using MS Teams, minimizing conflicts and ensuring a well-organized calendar. Restructured the file and letter record system using an Excel-based tracking system, significantly reducing search time. Prioritized and screened incoming communications, ensuring critical matters received prompt attention. Coordinated high-level meetings, prepared agendas, recorded minutes, and ensured timely follow-ups to maintain workflow continuity.
March 2023 – March 2024
Facilitated seamless administrative operations for the HOD, implementing structured workflows to streamline document management and interdepartmental communication. Spearheaded digital transformation initiatives, reducing paperwork by 75%. Managed departmental expenses, travel arrangements, and faculty records. Coordinated industrial collaborations and faculty meetings, ensuring logistics, agendas, and technical preparations were flawlessly handled. Provided technical support for smart boards, workstations, and software systems, ensuring uninterrupted academic operations.
March 2024 – Present
Currently overseeing Campus Management System (CMS) and Learning Management System (LMS) operations, ensuring seamless integration and functionality for faculty and students. Conduct training sessions for newly hired academic staff on ERP, QOBE systems, and smart classroom tools to enhance digital proficiency. Maintain and troubleshoot IT infrastructure, ensuring optimal system performance. Act as a key technical coordinator, aligning with IT and network teams to ensure smooth operation of digital learning platforms.
Data Research Associate & Search Engine Optimization (SEO) Manager
Surf Pacific
05.2021 - 07.2021
Conducted On-Page Search Engine Optimization (SEO), enhancing website performance and visibility. Performed extensive online research and data collection, supporting strategic digital marketing initiatives. Delivered high-quality results, meeting all project deadlines and objectives. Successfully optimized web content for better search rankings, improving overall online presence.
Search Engine Optimization (SEO) Manager
Scope Design
04.2019 - 04.2021
Suggested Improvements to Website Structure, Content, and Linking: Provided recommendations for enhancing website architecture, content quality, and linking strategies to boost SEO rankings for target keywords
Researched and Executed SEO Recommendations: Conducted research and effectively applied search engine optimization suggestions while aligning with development protocols
Continuous Keyword Exploration, Expansion, and Enhancement: Conducted ongoing research, expansion, and optimization of keywords to broaden the organic search reach and drive relevant traffic to the website
Competitor Website and Link Analysis: Conducted in-depth analysis of competitor websites and their advertising links to gain valuable insights into emerging SEO strategies
Webmaster Tools Maintenance and Issue Monitoring: Managed Google and Bing Webmaster Tools accounts, actively monitoring for crawling and indexing issues to ensure optimal website performance
Implementation of Technical SEO Elements: Introduced technical SEO elements, including XML sitemaps, robots.txt files, and 301 redirects, to improve search engine accessibility and usability
IT Firm / B2B
Education
Bachelor of Science - Software Engineering
University of Haripur
04-2021
Higher Secondary School Certificate - Inter Computer Science / Science Group
Certificate of Participation: JUMP Start Pakistan.
Certificate of Appreciation upon reaching the Snooker semi-finals in HITEC Olympaid'20 HITEC.
Certificate of Participation & Appreciation for being the finalist at HURRICANE'17, University of Haripur.
Student of the Year award at College Level, 2016.
Level 1 seller at Fiverr Inc.
Languages
English
Urdu
Hindko
Pashto (Beginner)
Notice Period To Join
15 Days
Timeline
Executive Assistant cum Personal Assistant
Pak-Austria Fachhochschule: Institute of Applied Science and Technology
03.2022 - Current
Data Research Associate & Search Engine Optimization (SEO) Manager
Surf Pacific
05.2021 - 07.2021
Search Engine Optimization (SEO) Manager
Scope Design
04.2019 - 04.2021
Bachelor of Science - Software Engineering
University of Haripur
Higher Secondary School Certificate - Inter Computer Science / Science Group
The Peace Group of Colleges Haripur
Secondary School Certificate - Science Group
Jinnah Jam-e Public School & College Haripur
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