Dynamic banking professional with over 12 years of experience in retail banking, loan operations, and client relationship management. Expertise in end-to-end loan processing, including documentation for secured and unsecured loans, client profiling, and conditions precedent preparation. Proven track record in deposit mobilization, new-to-bank acquisition, and cross-selling financial products, demonstrating a commitment to driving business growth. Recognized for ensuring strict compliance with KYC/AML standards while delivering exceptional customer service and maintaining operational accuracy.