Syed Ali Murtaza
Senior Admin Executive
Lahore
Summary
Experienced Senior Administrative Executive with over 2 years in providing top-tier support to senior management, Directors, Group CEO, Chairman. Expertise in managing complex calendars, coordinating travel, and overseeing office operations. Recognized for exceptional organizational skills and ability to streamline administrative processes. Proven track record of improving efficiency and handling confidential information with discretion. Seeking to leverage skills to contribute to company's success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Admin Executive
Servis Group
12.2022 - Current
- • Administrative Oversight: Supervise and coordinate administrative activities across the group, ensuring consistency and efficiency in office operations.
- • Office Management: Oversee the daily operations of the office, including managing office supplies, coordinating maintenance, and ensuring a clean and organized workspace in assist of Lead Admin.
- • Process Improvement: Develop and implement standardized administrative procedures and best practices to enhance operational efficiency and effectiveness across all departments.
- • Administrative Support: Assist with a variety of administrative tasks such as scheduling meetings, processing correspondence, and preparing reports with help of administration team.
- • Communication: Serve as the primary point of contact for administrative issues across the group. Facilitate communication and collaboration between departments to ensure cohesive operations.
- • Data Management: Maintain and update company databases ( vehicles, sims, expanses) and records with accuracy and confidentiality.
- • Meeting Coordination: Schedule and coordinate meetings, including arranging conference rooms, preparing meeting materials, and taking minutes as required with help of administration team.
- • Fleet Management: Oversee the daily operations of the fleet, including vehicle acquisition, maintenance, repair, insurance and disposal. Ensure compliance with all relevant regulations and company policies.
- • Vehicle Procurement: Manage the acquisition of new vehicles, including evaluating needs, selecting vendors and coordinating the delivery and integration of new vehicles into the fleet.
- • Technology Utilization Tracking: Utilize fleet management software and other technology tools to streamline operations, track vehicle data via trackers.
- • Vendor Management: Oversee relationships with vendors and service providers, negotiating aftersales contracts and ensuring service level agreements are met.
- • Expense Review: Review and validate monthly expense reports submitted by sales, non-sales staff , ensuring accuracy and compliance with company policies and guidelines.
- • Expense Reporting: Prepare and submit monthly expense reports to finance and accounting departments. Provide detailed analysis and summaries of sales, non-sales staff expenses as needed.
- • Coordination: Coordinate with CEO, directors and their assistants to schedule vehicle use, address any special requirements, and ensure that vehicles meet their needs. Provide timely and efficient support for any vehicle, personal, household related issues.
Recovery Executive
Honda Fort
06.2021 - 11.2021
- Provided regular reports on account status, updating management on progress towards collection targets and recommending adjustments as needed.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Collaborated with other departments to verify customer compliance with payment plans.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Maintained accurate records of customer accounts, payments and payment plans.
- Researched billing errors and discrepancies to initiate corrective action.
Purchasing Officer
Ashraf Ibrahim Building Sales Materials
11.2019 - 04.2021
- Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
- Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
- Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
- Assisted in developing long-term procurement plans aligned with organizational goals and growth projections.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Recovery Officer
Honda Atlas Cars Pakistan Limited (3S Dealer Ship Asghar & Sons)
Faisalabad, Punjab
04.2017 - 10.2019
- To manage recovery action on debts owed to Cross Keys Homes in accordance with the systems, processes and guidelines issued by the Recoveries Performance Manager and the pre-court protocol, updating and maintaining appropriate systems to ensure that all recovery measures are based on correctly held data.
- Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
- Responded to customer inquiries and provided detailed account information.
Education
B.A (Bachelor of Arts) -
Punjab University
Intermediate - undefined
Boards of Intermediate and Secondary education
Faisalabad, PakistanMatriculation - undefined
Boards of Intermediate and Secondary education
Faisalabad, PakistanSkills
- Executive Support
Proficiency in managing executive calendars, scheduling meetings, coordinating travel arrangements, and handling confidential information
- Office Management
Ability to oversee daily office operations, including supply management, facility maintenance, and vendor coordination to ensure a smoothly functioning workspace
- Project Coordination
Expertise in planning, organizing, and executing projects, ensuring timely completion and alignment with organizational goals
- Communication Skills
Strong written and verbal communication abilities, including drafting reports, preparing presentations, and interacting effectively with senior executives and other stakeholders
- Organizational Skills
Exceptional ability to prioritize tasks, manage time efficiently, and maintain an organized workspace and filing system
- Problem-Solving
Skilled in identifying issues, developing solutions, and implementing improvements to enhance office operations and address challenges
- Technical Proficiency
Knowledge of office software such as Microsoft Office Suite (Word, Excel) and familiarity with office equipment and document management systems
- Financial Management
Experience in managing budgets, tracking expenses, and processing invoices, contributing to cost control and financial efficiency
- Discretion and Confidentiality
Ability to handle sensitive information with utmost confidentiality and professionalism, maintaining trust and integrity in all administrative tasks
Certification
Diploma Certification in Computer Application, Apex College, Faisalabad, Pakistan
Personal Information
Date of Birth: 01/1995
Languages
English (fluent)
Advanced
C1
Urdu (native)
Proficient
C2
Punjabi (fluent)
Advanced
C1
References
Excellent references available upon request.
Timeline
Senior Admin Executive
Servis Group
12.2022 - Current
Recovery Executive
Honda Fort
06.2021 - 11.2021
Purchasing Officer
Ashraf Ibrahim Building Sales Materials
11.2019 - 04.2021
Recovery Officer
Honda Atlas Cars Pakistan Limited (3S Dealer Ship Asghar & Sons)
04.2017 - 10.2019
B.A (Bachelor of Arts) -
Punjab University
Intermediate - undefined
Boards of Intermediate and Secondary education
Matriculation - undefined
Boards of Intermediate and Secondary education
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