CRM, google workspace, slack
Sundas Hayat
Program Manager
Islamabad
Summary
Impact-driven professional with strong experience in program coordination, community engagement, and process improvement. Skilled in managing online programs, developing SOPs, and implementing structured systems to enhance efficiency and user experience. Passionate about global health, effective altruism, and leveraging technology and automation to deliver scalable impact. Adept at building collaborative relationships, managing digital platforms (Google Workspace, Slack, Notion), and fostering inclusive online communities
Overview
3
3
years of professional experience
1
1
Language
Work History
Operations Manager
GC Event Studio
01.2024 - Current
- Manages daily operations, ensuring compliance with each client and standards.
- Collaborated with each department team members to streamline workflow and improve operational efficiency.
- Coordinate production of video content, maintaining content for each service for marketing team including BTS and POV.
- Improved profit, reduced complaints to 0.05%, and elevated customer satisfaction through strategic process improvements
- Lead meetings to enhance CRM efficiency through automation and documented SOPs to build a streamlined onboarding and training system now in implementation.
Marketing Manager
LinkedIn Ginie
01.2023 - 02.2024
- Proactively connected with potential leads and arranged personalized one-on-one meetings to strengthen client relationships.
- Developed and executed targeted marketing campaigns to enhance brand visibility and engagement.
- Collaborated with cross-functional teams to align marketing strategies with business objectives.
- Utilized digital marketing tools to optimize online presence and drive traffic to company website.
- Supported website content management to ensure accuracy and consistency across pages.
Education
Master of Science - Sociology
Quaid-i-Azam University
Islamabad, Pakistan 05.2001 -
Skills
Project/Program coordination & management
Software
Timeline
Operations Manager
GC Event Studio
01.2024 - Current
Marketing Manager
LinkedIn Ginie
01.2023 - 02.2024
Master of Science - Sociology
Quaid-i-Azam University
05.2001 -
Similar Profiles
Britney Elizabeth CaseyBritney Elizabeth Casey
Dance teacher/instructor at The scene creative studios Brisbane/GC, Genesis dance society sunshine coast, Honey dance studio by Kate KleinDance teacher/instructor at The scene creative studios Brisbane/GC, Genesis dance society sunshine coast, Honey dance studio by Kate Klein
Pooja R. PandayPooja R. Panday
Manager – Client Servicing at The Event StudioManager – Client Servicing at The Event Studio
Camille McKenzieCamille McKenzie
Event & Creative Director at The Studio Event DesignEvent & Creative Director at The Studio Event Design
Muhammad Ali RajaMuhammad Ali Raja
E-Commerce & Social Media Manager at BFL PakistanE-Commerce & Social Media Manager at BFL Pakistan
Asma ShafiqueAsma Shafique
Project Coordinator at AJC ConsultingProject Coordinator at AJC Consulting