Sumtra Devi

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services

A call center representative is often the frontline of an organization. Call center representative duties include providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities.

• Promote and sell cosmetic products to customers.
• Achieve and exceed sales targets.
• Provide exceptional customer service and build strong customer relationships.
• Conduct product demonstrations and educate customers on product benefits.
• Stay updated on the latest beauty and skincare trends.
• Collaborate with the marketing team to develop sales strategies.

An instructor may also teach fashion drawing, sewing techniques, event and fashion show production, merchandising, fashion trends and digital design. Other job duties include putting together lesson plans, evaluating students, keeping office hours and participating in events.