Summayah Mahnoor
IT Operations & Program Manager
Rawalpindi,PB
Summary
Strong insights on a broad portfolio of IT operations, processes and client management. Hardworking Individual versed in risks, challenges and production requirements in IT industry. Offering 5 years of progressive experience as well as expertise in managing programs and building successful teams focused on creating high-quality work.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Director Technical
RNS Solutions
Islamabad
01.2021 - 03.2022
- Created internal product development roadmaps for technological solutions in IT industry.
- Guided, coached and lead project teams, delegated tasks and evaluated performance and progression of project pace.
- Led development teams, managed diverse personnel across varying levels of technical expertise.
- Requirements gathering, Dispute resolution, and ensuring productive relationship with client.
- Ensuring quality delivery
- Client Engagement: Coordination with clients, presenting them with reports and gathering requirements.
- Analyzed project-related information and made recommendations based on discoveries.
- Served as a liaison between product and development.
- Release Management with UAT testing.
- Work closely with the technical team and provide them insights of market and clients needs.
- Team management, resource planning and ensuring quality work according to client’s requirements.
- Responsible for making reports, drafting proposals and maintaining databases and giving presentations.
- Recruited high-caliber development personnel.
- Supported creation of client and business partner relationships through careful collaboration and networking efforts.
General Project Manager
Techinflux Pvt Ltd
Islamabad
01.2019 - 12.2020
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Drove team success through shared vision and recognition of quality performance.
- Identified plans and resources required to meet project goals and objectives.
- Creating and implementing project strategies for business growth.
- Bringing B2B and B2C cloud products to life.
- Ensuring that departments or units deliver quality services to
clients. - Working closely with clients and senior staff to retain clients.
- Gathering requirements from clients and passing them on to the
Project /management team . - Suggestions on Improving internal processes for better productivity.
- Perform User Acceptance Testing.
- Improving internal processes for better productivity.
Project Manager
Eziline Software House
Rawalpindi
06.2018 - 12.2018
- Gathered project requirements from clients.
- Formulated and executed project development plans.
- Software architecture designing.
- Ensured work quality and productive client relationship.
- Performed User's Acceptance testing.
- Gave presentations to clients regarding projects.
Project Manager Intern
HighOnTech Pvt Ltd
Islamabad
06.2017 - 08.2017
- Gathered projects Requirements from clients
- Created SRS and WBS documents
Education
Bachelor of Science - Software Engineering
COMSATS University Islamabad
09.2014 - 07.2018
Skills
Agile
Certification
Blockchain Solution Architect
Timeline
Project Management Certification
03-2022
Blockchain Solution Architect
02-2022
Director Technical
RNS Solutions
01.2021 - 03.2022
General Project Manager
Techinflux Pvt Ltd
01.2019 - 12.2020
Project Manager
Eziline Software House
06.2018 - 12.2018
Project Manager Intern
HighOnTech Pvt Ltd
06.2017 - 08.2017
Bachelor of Science - Software Engineering
COMSATS University Islamabad
09.2014 - 07.2018
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