Summary
Overview
Work History
Education
Skills
Software
Timeline
BusinessAnalyst
SUMAIR AHMAD

SUMAIR AHMAD

Islamabad,IS

Summary

In Immigration and consultancy business from last 7 months. The Job is all about the coordination with client and acting as a bridge between them and company. Had been in retail and management with over 8 years of experience. Skilled in marketing, advertising, dispute handling, client coordination and leadership. Customer centric with strong history of leading teams to meet and exceed objectives. In previous Job, grew clientele 60% through sales training, outreach, and marketing. Increased revenue to 100% byproduct expansion, collaboration, and after-sale setup. Currently handling client to build long-term relations. Coordinating among company tiers and client to be more effective. Dedicated and hardworking with drive to deliver.

Overview

11
11
years of professional experience
4
4
Languages

Work History

Clients Relationship Manager

Chisty Law Chambers
Islamabad
06.2023 - Current
  • Build long-term relationships with registered clients
  • Works with clients to understand what clients want
  • Coordination with client through emails, telecom and meetings
  • Acting as a bridge between company and the Client
  • Advice to the Client to make process more efficient and productive
  • Taking client through the whole process from Signup to submission and afterwards
  • Making sure that client gets the best services from the company
  • Handle enquiries, issues and disputes of the client
  • Coordination with internal teams to make the progress more effective and

Sales & Marketing Manager

Irfan Enterprises, Dera Ismail Khan
06.2014 - 05.2023
  • Joined the business with a turnover of 130M PKR/year in 2014
  • Grew it into 270M PKR/year
  • Tax handling for income tax and sales tax submission
  • Collaboration with Dawlance and Haier
  • Inventory automation to ensure efficient inventory management and rectify leakages
  • Opened small scale service center for better after-sales services
  • Created monthly final management and financial audit systems
  • Expanded service center from small scale to mid-size unit
  • Collaboration with CANON home appliances and created Canon Store in Dera Ismail Khan
  • E-Commerce model in the works

Project Coordinator

Asian Competitiveness Institute & Oajekamal
Islamabad
05.2013 - 12.2013
  • Team coordination
  • Managing documentation
  • Budgeting
  • Monitoring project progress and formulating status reports
  • Scheduling meetings and working as liaison
  • Billing and book keeping

Assistant Manager

Development Concerns, NGO, Dera Ismail Khan
07.2012 - 01.2013
  • Schedule and coordinate meetings
  • Develop good client relationships
  • Monitoring employee performance
  • Monitoring of expenditure and budget
  • Support for manager in daily activities
  • Liaison between employees and management

Education

MBA – Masters - Project Management, Supply Chain Management, Human Resource Management

Shaheed Zulfiqar Ali Bhutto Institute of Science & Technology (SZABIST)

BBA Hons - Human Resource Management, Marketing Management, Project Management

Capital University of Science & Technology

Skills

Time management Complaints Handling Inventory planning Hiring and team building Directundefined

Software

Mondaycom

Timeline

Clients Relationship Manager

Chisty Law Chambers
06.2023 - Current

Sales & Marketing Manager

Irfan Enterprises, Dera Ismail Khan
06.2014 - 05.2023

Project Coordinator

Asian Competitiveness Institute & Oajekamal
05.2013 - 12.2013

Assistant Manager

Development Concerns, NGO, Dera Ismail Khan
07.2012 - 01.2013

MBA – Masters - Project Management, Supply Chain Management, Human Resource Management

Shaheed Zulfiqar Ali Bhutto Institute of Science & Technology (SZABIST)

BBA Hons - Human Resource Management, Marketing Management, Project Management

Capital University of Science & Technology

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