Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic
Sultan Muhammad

Sultan Muhammad

Karachi

Summary

Dynamic administrative professional with proven expertise in strategic planning, team building, and employee training. Known for facilitating executive discussions and fostering strong customer relationships to drive organizational success.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Administrative Officer

Educational Institution- Anwar e Ali Islamic Model School
Karachi
03.2017 - Current
  • Developed strategic plans aligning with organizational goals and market trends.
  • Facilitated executive meetings to discuss performance and strategic direction.
  • Recruited, trained, supervised, evaluated and mentored staff members.

Workshop Manager

AKU-IED
Karachi
02.2011 - 08.2025
  • Facilitated discussions and activities to promote collaborative learning among participants.
  • Oversaw inventory management of workshop supplies and educational materials.
  • Maintained records of all activities related to the operation of the workshop.

Sales Manager

Pak Link Global Nework
Karachi
01.2011 - 02.2017
  • Collaborated with marketing to create promotional materials and campaigns for products.
  • Established strong relationships with key clients to foster loyalty and repeat business.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Sales and Marketing Officer

PIA - Pakistan International Airlines
Karachi
03.1998 - 04.2005
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Sales Executive

Chemical Industry- Chempaklimited
Karachi
03.1994 - 06.1998
  • Presented product solutions to meet customer needs and specifications.
  • Collaborated with technical teams to ensure product compliance and quality.
  • Streamlined communication between sales and production departments for efficiency.

Sales Supervisor

Airline - Aero Asia International Airlines
Karachi
02.1995 - 03.1998
  • Assisted passengers with check-in procedures and boarding requirements.
  • Provided information on flight schedules, gate changes, and delays.
  • Monitored passenger flow to enhance overall airport experience.

Education

Bachelor of Science - Physics, Mathematics, Statistics

Karachi University
Karachi, Pakistan
03-1992

Bachelor of Education - Education Management

Sindh University
Jamshoro Sindh, Pakistan
06-2007

Masters of Educaion - Educational Leadership And Management

Sindh University
Jamshoro Sindh , Pakisan
07-2010

Skills

  • Strategic planning
  • Customer relationship management
  • Team building
  • Employee training
  • Performance evaluation
  • Sales forecasting
  • Market analysis
  • CRM software proficiency

Affiliations

CIBA Consulting Pakistan (Pvt.) Ltd.
Completed SAP training focused on sales and marketing processes in business environments. Learned to use SAP for managing customer data, tracking orders, and analyzing sales performance. Gained practical experience in improving sales operations through digital tools and reporting features.

PIA Training Centre – Karachi
Attended multiple training sessions focused on airline duties, customer service, sales, and marketing. Gained knowledge in managing passengers, promoting services, assisting in daily operations, and following safety procedures. Developed strong communication and presentation skills to handle customer interactions and support marketing activities.

Certification

  • PIA Training Centre – Certified in Customer Service, Airline Operations, Sales & Marketing
  • AKU-IED (Aga Khan University – Institute for Educational Development) – Workshop on Professional Communication & Training
  • Amadeus – Airline Reservation & Ticketing System Certification
  • Berlitz – English Language & Business Communication Course
  • Apricot – Sales and CRM Software Training
  • Patroman – Sales Strategies and Business Ethics Workshop
  • Oxford University Press – Certified in Marketing & Distribution of Educational Products

Languages

Urdu
First Language
English
Proficient (C2)
C2

Timeline

Administrative Officer

Educational Institution- Anwar e Ali Islamic Model School
03.2017 - Current

Workshop Manager

AKU-IED
02.2011 - 08.2025

Sales Manager

Pak Link Global Nework
01.2011 - 02.2017

Sales and Marketing Officer

PIA - Pakistan International Airlines
03.1998 - 04.2005

Sales Supervisor

Airline - Aero Asia International Airlines
02.1995 - 03.1998

Sales Executive

Chemical Industry- Chempaklimited
03.1994 - 06.1998

Bachelor of Science - Physics, Mathematics, Statistics

Karachi University

Bachelor of Education - Education Management

Sindh University

Masters of Educaion - Educational Leadership And Management

Sindh University
Sultan Muhammad