Sufyan Qadri
IT Specialist
Karachi,Sindh
Summary
To achieve a responsible position in a dynamic organization which would enable me to utilize all my capabilities and experience and offer a challenging and satisfying career with a congenital working environment and opportunities for learning and growth. Determined and responsible with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balances targets with resources and optimizes long-term success. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
8
8
years of post-secondary education
4
4
years of professional experience
Work History
General Manager Administration
HAS Concepts / CallRiser
Karachi, Sindh
10.2020 - 04.2021
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
- Recorded contact information of customers and potential customers.
- Supported multi-tier architectures, including application of tier isolation best practices.
- Liaised with cabling infrastructure vendors and domestic and international ISPs.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Prepared and filed state and federal tax forms for commercial and individual clients.
- Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Directed hiring and recruitment of personnel in all departments.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed day-to-day LAN and WAN administration, maintenance and support.
IT Manager
MiniBig Technology
Karachi, Sindh
01.2020 - 11.2020
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Developed programs to integrate and update software products and improve system compatibility.
- Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
- Demonstrated success in dealing with firewalls, IDS/IPS, SEIM, access control and load-balancing.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Performed troubleshooting for Juniper, Cisco and packet analysis.
- Provided firewall and VPN management, security and incident response.
- Performed virtual machine provisioning, VM priority setup, and template cloning.
- Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
- Performed network security design and integration duties.
Software Developer
AXACT
Karachi, sindh
11.2018 - 09.2019
- Maintaining Database Oracle 11-G.
- Software Quality Assurance.
- Working on SDLC.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Planned and implemented security measures to safeguard vital business data.
- Identified issues within databases, performed troubleshooting and implemented effective solutions.
- Tested programs and databases to identify issues and make necessary modifications.
IT Support Engineer
Pizza Max
Karachi , Sindh
01.2015 - 11.2016
- Providing technical support on purchase of IT equipment Installation and maintenance of Windows XP/Vista/Win 7,8,10/ Office 2003/20 Installation & maintenance of systems, projectors, routers including CCTV & RFID reader Generate routine daily logs, exception reports and reports on majorservice incident Maintaining IT equipment’s inventor Providing day to day support for internal network/WAN infrastructure and connectivity and troubleshooting network issue.
- Assisted customers with product selection based on stated needs, proposed use and budget.
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Created patches and solutions to fix bugs in existing applications.
- Developed programs to integrate and update software products and improve system compatibility.
Education
Bachelor of Science - Software Engineering
Indus University
Karachi 06.2016 - 12.2020
FSc - Engineering (Pre-Engineering)
Superior Science College
Karachi 06.2014 - 04.2016
Matriculation - Science Education
Garrison Grammar School
Karachi 05.2012 - 04.2014
Skills
Software Programming
Timeline
General Manager Administration
HAS Concepts / CallRiser
10.2020 - 04.2021
IT Manager
MiniBig Technology
01.2020 - 11.2020
Software Developer
AXACT
11.2018 - 09.2019
Bachelor of Science - Software Engineering
Indus University
06.2016 - 12.2020
IT Support Engineer
Pizza Max
01.2015 - 11.2016
FSc - Engineering (Pre-Engineering)
Superior Science College
06.2014 - 04.2016
Matriculation - Science Education
Garrison Grammar School
05.2012 - 04.2014
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