Sohail Hanif Mughal
Manager Admin IT
Rawalpindi,Pakistan
Summary
Dedicated professional eager to contribute administrative skill set in management role. Equipped to lead dynamic teams in detail-driven environments. Pragmatic communicator and decisive leader with superior negotiation and organisational skills.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Administrative Manager
Ufone Telecom Ltd.
Rawalpindi, Pakistan
12.2019 - Current
- Attended meetings and maintained files of notes taken during meetings.
- Facilitated smooth and adequate flow of information within company to expedite other business operations.
- Developed budget recommendations for operating expenditures.
- Implemented and enforced robust filing systems for quick, accurate document retrieval.
- Streamlined office workflows for enhanced productivity.
- Coordinated staff schedules, optimising resource allocation and improving operational capacity.
- Monitored health and safety measures for guaranteed compliance.
- Streamlined processes to improve and optimise office operations.
- Represented organisations at seminars, conferences and business events.
- Planned revenue generation strategies designed for growth.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Created classification systems to manage archives.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Established clear budgets and cost controls strategies to meet objectives.
- Developed organisational policies for administrative oversight and internal controls.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Designed and implemented training to further develop staff based on business goals.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Controlled resources by department or project and tracked use in Software.
- Led and managed administrative staff to maintain smooth daily operations.
- Organised financial and operational data to help with yearly budgeting and planning.
- Drafted procedural statements and guidelines for company-wide use.
Manager's Assistant
University Of Hail
Hail, Saudi Arabia
09.2014 - 08.2019
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Handling and maintaining Graduate Student Admissions and Registration as per university policies, making and finalizing reports, perform major role in selection procedure.
- Managing scientific council meetings, promotions of faculty members within and across university, prepare procedures for promotions and contacting with university supervisior all over the work specially USA, UK, europe and middle east.
- Enforced company policies and guidelines for all employees by restricting IT user policies and keep control all IT activities along with computerized file system.
- Evaluated and tracked staff to aid manager conduct performance reviews.
- Acted as point of contact and escalation for complex customer queries.
- Fulfilled managerial duties as required and trained new hires in organisational procedures and Type roles.
University Lecturer in Computer Science
University Of Hail
Hail, Saudi Arabia
09.2007 - 08.2014
- Handled student behaviour issues as per school policy to maintain order in class.
- Developed curriculum to guide students through hands-on technology projects and computer-related activities.
- Petitioned school administration for updated software to equip learners with latest computer skills.
- Planned lessons and generated materials to promote ICT development.
- Provided appropriate resources and learning materials to promote student comprehension.
- Attended workshops to stay updated on changes and advancements in computer technology taught in school.
- Prepared students annually for examinations, capturing pass rate.
- Evaluated student performances in class and on tests and provided feedback.
- Kept accurate records of student progress in class and on examinations.
- Conducted teacher training workshops on uses of technology in classrooms.
Asst. Operation Supervisior
Gatwick Airport
Gatwick, United Kingdom
06.2005 - 09.2006
- Optimised supply chain through effective supplier performance management, resulting in £Number in annual cost savings.
- Reviewed safety programme, reducing workplace accidents by Number%.
- Administered payroll for Number staff, liaising with HR to guarantee Number% accuracy.
- Provided technical assistance to eliminate errors in order management, resulting in Number% higher customer satisfaction.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Reduced costs and improved operations by analysing processes and customer feedback.
IT Technician
National Institute Of Electronics
Islamabad, Pakistan
01.2003 - 02.2004
- Troubleshot various incidents related to hardware, networks and software faults.
- Scheduled upgrades and regular maintenance to maintain smooth workflow.
- Arranged computers, routers and printer to achieve proper workstation.
- Monitored local network to optimise performance.
- Oriented users to operate new software and computer equipment.
- Delivered first-line hands-on technical support, achieving swift issue resolution on-site.
- Executed tasks adhering to documented procedures and processes for all activities.
- Setup, configured, and troubleshot Microsoft 365 applications.
- Set up video conferencing to enhance virtual communication capabilities.
- Documented repairs in log book to maintain accurate records.
- Liaised with customers on operations issues and requests, providing efficient support.
Education
MBA-IT - Information System
Thames Valley College of Technology
Hayes, London, UK08.2006
MS-IT - IT
PIMSAT University
Islamabad, Pakistan10.2002
Skills
Human resources best practices
Process improvements
Detail-orientated
Public Relations
CRM and office management software
Training and development
Promotions
Policy and procedure modification
Employee management
Data entry
Data management
Documentation control
Report writing
Ability to prioritize
Motivational leadership style
Microsoft Office expertise
Complaint resolution
Project scheduling
Workflow planning
Database administration
Scheduling and calendar management
File and data retrieval systems
Bookkeeping
Presentation design
Business administration
Timeline
Administrative Manager
Ufone Telecom Ltd.
12.2019 - Current
Manager's Assistant
University Of Hail
09.2014 - 08.2019
University Lecturer in Computer Science
University Of Hail
09.2007 - 08.2014
Asst. Operation Supervisior
Gatwick Airport
06.2005 - 09.2006
IT Technician
National Institute Of Electronics
01.2003 - 02.2004
MBA-IT - Information System
Thames Valley College of Technology
MS-IT - IT
PIMSAT University