Summary
Overview
Work History
Education
Skills
Timeline
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Sohail Hanif Mughal

Manager Admin IT
Rawalpindi,Pakistan

Summary

Dedicated professional eager to contribute administrative skill set in management role. Equipped to lead dynamic teams in detail-driven environments. Pragmatic communicator and decisive leader with superior negotiation and organisational skills.

Overview

21
21
years of professional experience
2
2
Languages

Work History

Administrative Manager

Ufone Telecom Ltd.
Rawalpindi, Pakistan
12.2019 - Current
  • Attended meetings and maintained files of notes taken during meetings.
  • Facilitated smooth and adequate flow of information within company to expedite other business operations.
  • Developed budget recommendations for operating expenditures.
  • Implemented and enforced robust filing systems for quick, accurate document retrieval.
  • Streamlined office workflows for enhanced productivity.
  • Coordinated staff schedules, optimising resource allocation and improving operational capacity.
  • Monitored health and safety measures for guaranteed compliance.
  • Streamlined processes to improve and optimise office operations.
  • Represented organisations at seminars, conferences and business events.
  • Planned revenue generation strategies designed for growth.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Created classification systems to manage archives.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Developed organisational policies for administrative oversight and internal controls.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Designed and implemented training to further develop staff based on business goals.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Managed and resolved employee queries and concerns to create positive workplace culture.
  • Controlled resources by department or project and tracked use in Software.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Drafted procedural statements and guidelines for company-wide use.

Manager's Assistant

University Of Hail
Hail, Saudi Arabia
09.2014 - 08.2019
  • Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
  • Handling and maintaining Graduate Student Admissions and Registration as per university policies, making and finalizing reports, perform major role in selection procedure.
  • Managing scientific council meetings, promotions of faculty members within and across university, prepare procedures for promotions and contacting with university supervisior all over the work specially USA, UK, europe and middle east.
  • Enforced company policies and guidelines for all employees by restricting IT user policies and keep control all IT activities along with computerized file system.
  • Evaluated and tracked staff to aid manager conduct performance reviews.
  • Acted as point of contact and escalation for complex customer queries.
  • Fulfilled managerial duties as required and trained new hires in organisational procedures and Type roles.

University Lecturer in Computer Science

University Of Hail
Hail, Saudi Arabia
09.2007 - 08.2014
  • Handled student behaviour issues as per school policy to maintain order in class.
  • Developed curriculum to guide students through hands-on technology projects and computer-related activities.
  • Petitioned school administration for updated software to equip learners with latest computer skills.
  • Planned lessons and generated materials to promote ICT development.
  • Provided appropriate resources and learning materials to promote student comprehension.
  • Attended workshops to stay updated on changes and advancements in computer technology taught in school.
  • Prepared students annually for examinations, capturing pass rate.
  • Evaluated student performances in class and on tests and provided feedback.
  • Kept accurate records of student progress in class and on examinations.
  • Conducted teacher training workshops on uses of technology in classrooms.

Asst. Operation Supervisior

Gatwick Airport
Gatwick, United Kingdom
06.2005 - 09.2006
  • Optimised supply chain through effective supplier performance management, resulting in £Number in annual cost savings.
  • Reviewed safety programme, reducing workplace accidents by Number%.
  • Administered payroll for Number staff, liaising with HR to guarantee Number% accuracy.
  • Provided technical assistance to eliminate errors in order management, resulting in Number% higher customer satisfaction.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
  • Reduced costs and improved operations by analysing processes and customer feedback.

IT Technician

National Institute Of Electronics
Islamabad, Pakistan
01.2003 - 02.2004
  • Troubleshot various incidents related to hardware, networks and software faults.
  • Scheduled upgrades and regular maintenance to maintain smooth workflow.
  • Arranged computers, routers and printer to achieve proper workstation.
  • Monitored local network to optimise performance.
  • Oriented users to operate new software and computer equipment.
  • Delivered first-line hands-on technical support, achieving swift issue resolution on-site.
  • Executed tasks adhering to documented procedures and processes for all activities.
  • Setup, configured, and troubleshot Microsoft 365 applications.
  • Set up video conferencing to enhance virtual communication capabilities.
  • Documented repairs in log book to maintain accurate records.
  • Liaised with customers on operations issues and requests, providing efficient support.

Education

MBA-IT - Information System

Thames Valley College of Technology
Hayes, London, UK
08.2006

MS-IT - IT

PIMSAT University
Islamabad, Pakistan
10.2002

Skills

Human resources best practices

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Timeline

Administrative Manager

Ufone Telecom Ltd.
12.2019 - Current

Manager's Assistant

University Of Hail
09.2014 - 08.2019

University Lecturer in Computer Science

University Of Hail
09.2007 - 08.2014

Asst. Operation Supervisior

Gatwick Airport
06.2005 - 09.2006

IT Technician

National Institute Of Electronics
01.2003 - 02.2004

MBA-IT - Information System

Thames Valley College of Technology

MS-IT - IT

PIMSAT University

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Sohail Hanif MughalManager Admin IT