Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sohail Waheed

IT Professional
Lahore

Overview

19
19
years of professional experience
2
2
years of post-secondary education
10
10
Certifications
3
3
Languages

Work History

Regional Manager

Jiye Technologies
Lahore
01.2022 - Current
  • Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Defined locations, dealers and investors to drive product sales and foster brand expansion.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Grew market share by building strong vendor network and customer-oriented retail store and services.

Technical Services Lead

PepsiCo
Lahore
09.2008 - 04.2020
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Generated reports to track performance and analyze trends.
  • Configured and tested new software and hardware.
  • Collaborated with Global vendors to locate replacement components and resolve advanced problems.
  • Performed system patches, service packs, hot fixes and new security configurations.
  • Tested new software and hardware prior to deployment.
  • Configured and troubleshot VoIP and multi-media distributed systems and platforms.
  • Established robust infrastructure and data capacity for new applications.
  • Integrated data, voice and video networks for use in multi-site installations.
  • Acted as a Change Coordinator for AMEA region.
  • Identified impacted parties, business partners and resources required for planned changes.
  • Represent the Change in Global CAB for securing approval before implementing the Change.
  • Assessed incident priority based upon impact to business and escalated issues as necessary.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Led financial planning, monitoring, reporting, scheduling and communication for planning and control.

Network Engineer

Cyber.Net
Lahore
01.2005 - 08.2008
  • Troubleshot complex multi-vendor network service provider issues.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Provided network support services for devices such as routers, switches, DSLAMs and other hardware.
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Applied tier-isolation best practices to support multi-tier architectures.
  • Recommended options for disaster recovery and remote access security.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.

Education

Bachelor's in Computer Sciences - Computer Science

Al-Khair Univeristy
Lahore
03.2001 - 07.2003

Skills

Root Cause Analysis

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Certification

MCSE - Microsoft Certified Systems Engineer

Interests

Precision Shooting

Timeline

MS Azure Fundamentals -Training

04-2023

Regional Manager

Jiye Technologies
01.2022 - Current

INSTALLING AND CONFIGURING MICROSOFT WINDOWS SERVER 2012 (CERTIFIED)

07-2017

PMP (TRAINING)

01-2017

CISCO CERTIFIED NETWORK ASSOCIATE (WIRELESS) TRAINING

06-2013

MS Win7 Enterprise Desktop Support

04-2013

IMPLEMENTING CISCO UNIFIED COMMUNICATION MANAGER

04-2013

ITIL V3 (Training)

02-2010

Technical Services Lead

PepsiCo
09.2008 - 04.2020

JNCIA Enterprise Routing Track

11-2007

Network Engineer

Cyber.Net
01.2005 - 08.2008

CCNA - Cisco Certified Network Associate

06-2004

Bachelor's in Computer Sciences - Computer Science

Al-Khair Univeristy
03.2001 - 07.2003

MCSE - Microsoft Certified Systems Engineer

02-2001
Sohail WaheedIT Professional