Sohail Khushi
Technical Sales Executive
Islamabad
Summary
Work in a challenging environment to achieve attractive position in a corporate organization to make significant contribution towards its success using enthusiasm for working and progressing.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work History
Business Development Advisor
ELAAN Marketing
Islamabad
12.2022 - Current
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies by managing over 50 customer calls per day.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Pitched plans and investment strategies to potential partners to raise capital.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Negotiated, prepared and signed contracts with clients.
- Tracked sales calls in database for relationship management.
Engineering Assistant
Ministry of Defence
Rawalpindi
10.2017 - 10.2022
- Managed ongoing maintenance and storage of test equipment.
- Supported Networking project implementation.
- Worked with PILO as Laser Assembly Technician to assemble and repair different types of Laser Machines (e.g, 150W CO2 laser engraving machine, 30W fiber laser marking machine etc.).
- Involved with Plant Design and Development, Software and Networking group to accomplish given tasks.
- Supervised lab activity for networking research to maintain adherence with established protocols.
- Followed safety rules and standards, reporting concerns to management.
- Assisted with networking engineering projects that supported company business goals.
Customer Service Representative
Askari Bank
Islamabad
12.2016 - 08.2017
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recorded account information to open new customer accounts.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Updated account information to maintain customer records.
Customer Service Representative
U-Fone-PTML
Islamabad
12.2012 - 05.2015
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Lab Assistant
NUST-SEECS
Islamabad
05.2010 - 05.2012
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Prepared specimens for testing and analysis.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Managed specimen sample handling, receiving, storage and inventory.
Skills
Effective Communication
undefinedEducation
Bachelor of Arts - Mass Communication
Allama Iqbal Open University
Islamabad 04.2010 - 08.2013
Associate of Science - Electronics
Rawalpindi Polytechnic Institute
Rawalpindi 04.2005 - 03.2009
SSC - Computer Science
Al-Amin Higher Secondary School
Rawalpindi 03.2003 - 04.2005
Diploma of Computer Hardware And Software - Information Technology
National Institute of Science And Technology
Islamabad 11.2008 - 05.2009
CCNA Training - Computer Networking And Telecommunications
NUST-SEECS
Islamabad 02.2012 - 02.2012
Timeline
Business Development Advisor
ELAAN Marketing
12.2022 - Current
Engineering Assistant
Ministry of Defence
10.2017 - 10.2022
Customer Service Representative
Askari Bank
12.2016 - 08.2017
Customer Service Representative
U-Fone-PTML
12.2012 - 05.2015
CCNA Training - Computer Networking And Telecommunications
NUST-SEECS
02.2012 - 02.2012
Lab Assistant
NUST-SEECS
05.2010 - 05.2012
Bachelor of Arts - Mass Communication
Allama Iqbal Open University
04.2010 - 08.2013
Diploma of Computer Hardware And Software - Information Technology
National Institute of Science And Technology
11.2008 - 05.2009
Associate of Science - Electronics
Rawalpindi Polytechnic Institute
04.2005 - 03.2009
SSC - Computer Science
Al-Amin Higher Secondary School
03.2003 - 04.2005
Hobbies
Book Reading
Gaming
Travelling
Foodie
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