Sohail Ismail

Mannage day-to-day operations.

Oversaw the recruitment and training of new employees.

Prepare regular reports for upper management

Ensure staff follows health and safety regulations

• Built relationships with vendors to negotiate ideal terms for purchases.
• Developed and strengthened supplier relationships.
• Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
• Input, analyzed and reported on data covering all aspects of procurement operations.
• Oversaw inventory control, accounting and supply reports.

• Drove team engagement to achieve aggressive company targets.
• Leveraged meeting minutes to measure progress and accountability.
• Improved employee satisfaction rating by realigning and enforcing policies.
• Monitored digital access, used shredders and locked filing cabinets to protect confidential information.
• Oversaw projects to help goals, tasks and milestones align with organizational strategy.

• Gathered financial information, prepared documents and closed books.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Partnered with auditors to track errors and add contributions to maintain accuracy.
• Handled day-to-day accounting processes to drive financial accuracy.
• Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Processed customer adjustments to maintain financial accounts.
• Updated account information to maintain customer records.
• Recorded account information to open new customer accounts.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Created and maintained detailed database to develop promotional sales.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.