SOBIA ISLAM
Human Resource Strategist
Lahore
Summary
DYNAMIC HR-CERTIFIED LEADER WITH STRONG MANAGERIAL, ADMINISTRATIVE, RELATIONSHIP AND PROJECT MANAGEMENT SKILLS HONED OVER 2 DECADES OF INCREASINGLY RESPONSIBLE HR POSITIONS WITHIN THE COMMERCIAL & CONSUMER BANKING, MICROLENDING, ASSET MANAGEMENT, ENGINEERING/MANUFACTURING, HR ADVISORY SECTORS. BROAD-BASED EXPERIENCE IN HR TRANSFORMATION, PROCESSES & POLICIES, PERFORMANCE MANAGEMENT & REWARDS, HR OPERATIONS, CULTURE BUILDING, LEARNING & DEVELOPMENT, EMPLOYEE ENGAGEMENT, TALENT MANAGEMENT, INTEGRATION & CHANGE MANAGEMENT, HR AUDIT & COMPLIANCE, HR STRATEGY & ADVISORY. A FOCUSED, ARTICULATE AND CRITICAL THINKER WITH PROVEN EXPERIENCE IN DEVELOPING HR POLICIES AND ACTION PLANS, STREAMLINING PROCEDURES AND IMPLEMENTING PROJECTS; FLEXIBLE AND QUICK TO ADAPT IN DIFFERENT INDUSTRIES AND CULTURES; SIGNIFICANT FRONT-LINE LEADERSHIP HISTORY WITH EXCELLENT TEAM-ORIENTATION.
Overview
22
22
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Group Head HR
OP Digital Private Limited (OPay)
10.2021 - 05.2024
- Strategic business partner, worked closely with VP Pakistan and Business heads for conceptualizing strategy to achieve business goals, Talent acquisition, development and retention
- Working closely with President & CEO for all new mergers and acquisition Pan Pakistan
- Enabling the Corporate Platform of the organization to provide cushion in acquiring new businesses and mergers
- Overall managing acquisition, lending, digital wallet and credit card business at the moment (1100+ staff)
- Defining, analyzing and evaluating KPIs to achieve company vision through job evaluation program
- Driving initiatives towards Change Management - Analyzing the drivers and areas that affect and enhance motivation levels and productivity in teams / employees
- Managing Employee Engagement and Employee Empowerment thus by introducing best practices
- Identifying, analyzing and mitigating HR & Operational Security risks
- Design and implement HR & Operations Security Process and Guidelines as per the strategic needs of the organization
- Establishment of Industrial Knowledge School to develop the existing and inducted resources within the organization
- Managing and developing HR team thereby contributing to their growth and team effectiveness
- Managing a team of 13 HR resources Pan Pakistan
HR/Organizational Development Consultant
CXN Global
11.2020 - 09.2021
- Working with different clients for their organizational development
- Some major clients include following: Rozee, Keyki Online Pvt Ltd, Cloudplex Inc
- US, Devbox - UK, Texboox - US, Al Rashed Engineering Pvt Ltd, Catalyic Consulting Pvt Ltd, Bitlogix Pvt Ltd, Al Rashed LLC (Saudi Arabia)
Head of HR
ORIENT GROUP OF COMPANIES - BLUEEAST PVT LTD
05.2017 - 10.2020
- Strategic business partner, worked closely with CEO, COO and Business heads for conceptualizing strategy to achieve business goals, Talent acquisition, development and retention
- Defining, analyzing and evaluating KPIs to achieve company vision through Mercer job evaluation program
- Driving initiatives towards Change Management - Analyzing the drivers and areas that affect and enhance motivation levels and productivity in teams / employees
- Managing Employee Engagement and Employee Empowerment thus by introducing best practices
- Handling employee engagement activities, from designing to execution i.e
- - internal committees, annual get-together, outings, internal celebrations
- Identifying, analyzing and mitigating HR & Operational Security risks
- Design and implement HR & Operations Security Process and Guidelines as per the strategic needs of the organization
- Establishment of Industrial Knowledge School to develop the existing and inducted resources within the organization
- Managing and developing HR team thereby contributing to their growth and team effectiveness
- Recruitment planning, budgeting and delivery
Senior Manager HR & IR
PYRAMID GAS PRIVATE LIMITED
10.2015 - 04.2017
- Company Overview: The largest importer and distributor of LPG in Pakistan
- Got promoted to Senior Manager HR(IR) to look after some of the major employee relations projects as well as general HR practice
- Successfully assisted legal HR related matters over the past 7 years, was assigned to Head the newly developed Industrial Relations unit along with General HR
- Lead several legal cases and union agreements in the past and received excellent feedback and maximum number of beneficial outcomes
- Representation of the Company in Legal / Administration related matters of Union/Labor agreement regarding any revisions, grievance processes or negotiations
- Maintain a check on company contractors or third party contractors to ensure smooth functioning according to the law
- Monitor data collected from surveys and employee interviews and plan strategies to overcome emerging issues related to HR
- Providing strategic direction through all recruiting, job posting and bidding activities
- Developed strategies to prevent recurrence of grievances of employees
- Kept a check on Quality, health and safety rules to ensure minimizing any possible risks on the job
- Represented the Company in regional forums/meetings as well as conduct surveys from competitor companies to ensure up to date functioning of the organization
- Negotiation of different contracts related to HR according to the policies
- Advised on budget and Internal Audits related to HR
- The largest importer and distributor of LPG in Pakistan
Senior Manager HR & Operations
EXPONENTO PVT LIMITED FORMERLY INVOCODE PRIVATE LIMITED
03.2013 - 10.2015
- Company Overview: The fastest growing IT Company of Pakistan with work strength of over 200+ resources in 3 countries across the globe
- The fastest growing IT Company of Pakistan with work strength of over 200+ resources in 3 countries across the globe
Manager HR/Head of Recruitment
NETSOL TECHNOLOGIES
09.2011 - 02.2013
- Company Overview: The largest IT Company of Pakistan with work strength of over 1500 resources in 7 countries across the globe
- The largest IT Company of Pakistan with work strength of over 1500 resources in 7 countries across the globe
HR Manager
Netsolace Information Technologies Pvt Ltd.
05.2011 - 08.2011
HR Manager
NorthBay Solutions Pvt Ltd.
02.2009 - 04.2011
- Company Overview: (Formerly CambridgeDocs)
- (Formerly CambridgeDocs)
HR Manager
Inov8 Ltd.
01.2007 - 01.2009
Manager Technical Resource
Advasys (Pvt) Ltd subsidiary of Macrosoft Inc
06.2005 - 01.2007
Software Engineer
Dynabyte Solutions
06.2002 - 05.2005
- Writing of source code
- Designing of Relational Database Management System (RDBMS)
- Prototyping and Debugging
- Maintenance, Trouble Shooting and upgrade of software
Education
MBA - Ex - HRM
University of Central Punjab
01.2009 - 01.2011
Masters - Computer Sciences
Punjab Institute of Computer Sciences
01.1999 - 01.2001
Bachelors - Computer Sciences
Punjab Institute of Computer Sciences
01.1997 - 01.1999
Intermediate - undefined
Naya Aligarh Higher Secondary School
01.1995 - 01.1997
Matriculation - undefined
Salamat School Systems
01.1993 - 01.1995
Skills
- HR Department Startup
- Talent Acquisition
- Employment Law
- Mediation & Advocacy
- HRIS Technologies
- Staff Recruitment & Retention
- Employee Relations
- Alternative Dispute Resolution (ADR)
- Benefits Administration
- HR Program/Project Management
- Orientation & On-Boarding
- Training & Development
- Performance Management
- Organizational Development
- HR Policies & Procedures
Certification
Effective Communication Skills in Business World, LUMS, 04/11/07
Accomplishments
- Silver Medalist in MBA program.
- Scholarship in MBA.
- Scholarship in MCS.
- Awarded scholarship in BCS.
Timeline
Group Head HR
OP Digital Private Limited (OPay)
10.2021 - 05.2024
HR/Organizational Development Consultant
CXN Global
11.2020 - 09.2021
Head of HR
ORIENT GROUP OF COMPANIES - BLUEEAST PVT LTD
05.2017 - 10.2020
Senior Manager HR & IR
PYRAMID GAS PRIVATE LIMITED
10.2015 - 04.2017
Senior Manager HR & Operations
EXPONENTO PVT LIMITED FORMERLY INVOCODE PRIVATE LIMITED
03.2013 - 10.2015
Manager HR/Head of Recruitment
NETSOL TECHNOLOGIES
09.2011 - 02.2013
HR Manager
Netsolace Information Technologies Pvt Ltd.
05.2011 - 08.2011
HR Manager
NorthBay Solutions Pvt Ltd.
02.2009 - 04.2011
MBA - Ex - HRM
University of Central Punjab
01.2009 - 01.2011
HR Manager
Inov8 Ltd.
01.2007 - 01.2009
Manager Technical Resource
Advasys (Pvt) Ltd subsidiary of Macrosoft Inc
06.2005 - 01.2007
Software Engineer
Dynabyte Solutions
06.2002 - 05.2005
Masters - Computer Sciences
Punjab Institute of Computer Sciences
01.1999 - 01.2001
Bachelors - Computer Sciences
Punjab Institute of Computer Sciences
01.1997 - 01.1999
Intermediate - undefined
Naya Aligarh Higher Secondary School
01.1995 - 01.1997
Matriculation - undefined
Salamat School Systems
01.1993 - 01.1995
Effective Communication Skills in Business World, LUMS, 04/11/07
Skills in Administration, PIM, 11/28/05 to 12/30/05
Real Time Management Skill Workshops, Human Resource Development Center, University of the Punjab, 10 days
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