S. M. Faheem Anwer
Karachi,SD
Summary
Deputy General Manager experienced in planning, directing and managing company work activities, functions and operations. Documented history of facility management and operations to fulfill organization contractual obligations, quality standards and performance objectives. Provides expert direction and guidance to subordinates and formulates work plans. Result-oriented with 13+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Deputy General Manager
Harbin Electric International
Karachi
2023.02 - Current
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to develop and implement creative solutions to complex problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated leadership skills in managing projects from concept to completion.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
- Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
- Enforced safety and health policies and implemented procedures to correct hazardous conditions
- Informed Plant Manager of unusual matters of significance and launched corrective action plan.
- Collaborated with department heads to establish goals and work plans.
- Administered operating budget, approved expenditures and implemented budgetary adjustments.
- Projected favorable image of company to promote objectives and enhance public recognition.
- Employed best practices and management controls to provide superior service to internal and external customers.
- Participated in planning process to achieve corporate objectives.
- Enacted contingency plans, escalated and directed system problems and issues and participated in post-mortem analysis to provide input for process improvements.
- Maintained qualified staff and communicated areas of accountability and expected performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with cross-functional teams to develop innovative solutions.
- Formulated policies and procedures to streamline operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends and competitor activities to create competitive advantages.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and implemented strategies to increase sales and profitability.
- Strengthened communication skills through regular interactions with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
Manager Admin, HR & Security
KEPCO-KPS
Karachi
2022.02 - 2023.02
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Reduced employee turnover through employee development and other retention measures.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Met department budgets by monitoring and reporting on office expenses.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Updated reports, managed accounts, and generated reports for company database.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Created and maintained portfolio of qualified vendors to expand options.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Conducted spend analysis to identify cost-saving opportunities.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Monitored and managed procurement budget to control costs.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
- Developed and tracked metrics to measure supplier performance and cost savings.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Analyzed market and delivery systems to assess present and future materials availability.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Devised and implemented strategies to optimize purchasing processes and reduce costs.
- Identified opportunities to reduce lead times and improve inventory management.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Facilitated resolution of vendor disputes and discrepancies.
- Assessed areas of service concern and developed improvement plans.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
Officer Admin
Tapal Energy Private Limited
Karachi
2013.09 - 2022.01
- Prepared agendas and took notes at meetings to archive proceedings.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Set priorities and problem-solved workflow issues to maintain rapport with Staff and managers.
- Administered yearly budget to manage office requirements such as service contracts and supply replenishment.
- Created, prepared, and delivered reports to various departments.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Managed payment processing and drafted related financial documents.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Maintained personnel records and updated internal databases to support document management.
- Generated reports to suggest corrective actions and process improvements.
- Coordinated with Finance department to handle payroll and personnel databases.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Completed forms and reports to facilitate New Joining, transfer or discharge.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Coordinated employee placements and administrative details.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collaborated with managers to identify and address employee relations issues.
- Developed and monitored employee recognition programs.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Administered employee benefits programs and assisted with open enrollment.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions and terrorist attacks.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Patrolled and monitored premises in company vehicle and by foot.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Conducted regular patrols of key areas to spot and control security concerns.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Wrote detailed reports of all security breaches and investigations.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Responded quickly to emergency situations to assess and deflect issues.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Education
MBA - Human Resources Management
Iqra University
Karachi09.2015
Master of Science - Physics
University of Karachi
Karachi06.2015
Bachelor of Science - Physics
University of Karachi
Karachi06.2013
Intermediate - Science
Fazaia Degree College , PAF Base Faisal
Karachi06.2008
Matriculation - Science
Fazaia Degree College , PAF Base Faisal
Karachi04.2006
Skills
- Performance improvement
- Staff training/development
- Budget development
- Budget administration
- Deadline-oriented
- Client account management
- Effective leader
- Efficient multi-tasker
- Project Management
- Consistently meet goals
- Exceptional interpersonal communication
- Verbal and written communication
- Business Development
- Relationship building
- Recruitment
- Operations management
- Budgeting
- Coaching and mentoring
- Employee scheduling
Languages
Urdu
Native language
English
Proficient
C2
Timeline
Deputy General Manager
Harbin Electric International
2023.02 - Current
Manager Admin, HR & Security
KEPCO-KPS
2022.02 - 2023.02
Officer Admin
Tapal Energy Private Limited
2013.09 - 2022.01
MBA - Human Resources Management
Iqra University
Master of Science - Physics
University of Karachi
Bachelor of Science - Physics
University of Karachi
Intermediate - Science
Fazaia Degree College , PAF Base Faisal
Matriculation - Science
Fazaia Degree College , PAF Base Faisal
Similar Profiles
MUHAMMAD ALI HAMZAMUHAMMAD ALI HAMZA
LOGISTICS ENGINEER at HARBIN ELECTRIC INTERNATIONALLOGISTICS ENGINEER at HARBIN ELECTRIC INTERNATIONAL
MUHAMMAD HASEEB AHMADMUHAMMAD HASEEB AHMAD
Electrical Maintenance Engineer at Harbin Electric InternationalElectrical Maintenance Engineer at Harbin Electric International
Ali HamzaAli Hamza
LOGISTICS ENGINEER at HARBIN ELECTRIC INTERNATIONALLOGISTICS ENGINEER at HARBIN ELECTRIC INTERNATIONAL