Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Simren Shah

Simren Shah

Customer Successs Specialist
Islamabad

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Customer Success Specialist

ezyteams
12.2023 - Current

Client Relations Associate

ezyteams
06.2023 - Current

Customer Service Specialist

ConnectX
12.2021 - 07.2022

HR Manager

Karkhanay.com (Lemon Tech pvt.ltd.)
06.2020 - 08.2021

Human Resources Assistant

NEPRA - National Electric Power Regulatory Authority
08.2019 - 04.2020

Marketing Specialist

Tourism Corporation KPK
06.2017 - 05.2019

Education

Master of Science - Project Management

Szabist
Islamabad
10.2022 - Current

BBA - Human Resources Management

COMSATS Institute of Information And Technology
Abbottabad
01.2017 - 01.2021

Skills

    Feedback collection

Client Services

Customer Support

Human Resources

Data Collection

Certification

DigiSkills Training Program Freelancing

Timeline

Customer Success Specialist

ezyteams
12.2023 - Current

Client Relations Associate

ezyteams
06.2023 - Current

Master of Science - Project Management

Szabist
10.2022 - Current

Housing Law and Repair

03-2022

Customer Service Specialist

ConnectX
12.2021 - 07.2022

DigiSkills Training Program Freelancing

09-2021

DigiSkills Training Program Digital Marketing

09-2021

HR Manager

Karkhanay.com (Lemon Tech pvt.ltd.)
06.2020 - 08.2021

Human Resources Assistant

NEPRA - National Electric Power Regulatory Authority
08.2019 - 04.2020

Marketing Specialist

Tourism Corporation KPK
06.2017 - 05.2019

BBA - Human Resources Management

COMSATS Institute of Information And Technology
01.2017 - 01.2021
Simren ShahCustomer Successs Specialist