Dynamic Junior Systems Analyst with a proven track record at the Center for Social Research and Development, excelling in data analysis using IBM SPSS and Python. Adept at business process improvement and user training, I contributed to impactful World Bank projects while fostering teamwork and enhancing system troubleshooting capabilities.
Business process improvement
Incident management
System troubleshooting
User training
Requirements gathering
Microsoft Word
Microsoft Excel
IBM SPSS
Jupyter Notebook
Software and hardware updates
Teamwork
Problem-solving