Summary
Overview
Work History
Education
Skills
Certification
Work Availability
LANGUAGES
Work Preference
Websites
Timeline
Academic Projects
Generic
SIDRAH MAHNOOR

SIDRAH MAHNOOR

Pindi Gheb, Punjab

Summary

Dynamic BBA Marketing student with hands-on experience in social media campaigns, content creation, and customer engagement. Expertise in planning and executing innovative marketing initiatives driven by audience insights, market research, and consumer behavior analysis. Proficient in leveraging tools such as Canva and Ai tools to design captivating visuals, craft compelling captions, and enhance online visibility. Recognized for creativity, proactivity, and attention to detail, complemented by strong communication skills and a passion for utilizing AI-driven strategies to elevate brand presence.

Overview

1
1
year of professional experience
4
4
Certificates
4
4
Languages

Work History

Internship

MCB Bank
07.2023 - 08.2023
  • Processed account opening applications, deposits, withdrawals, and cheque clearances with 100% accuracy, ensuring compliance with bank policies.
  • Assisted customers in completing banking forms and guided them through digital banking services, improving service efficiency.
  • Collaborated with branch staff to streamline customer service operations, reducing client wait times during peak hours.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Customer Service Representative

Trio Communications
07.2022 - 09.2022
  • Handled 80 or more outbound calls daily.
  • Achieved a 98% customer satisfaction score through active listening and problem-solving.
  • Upsold products and services, exceeding monthly sales targets by 15%.
  • Maintained detailed call logs and case notes, improving follow-up efficiency by 20%.

Education

Bachelor in Business Administration - Marketing

National University of Modern Languages
Islamabad, Pakistan
06-2025

FSc - Pre Engineering

Fauji Foundation Higher Secondary School
Pindi Gheb, Attock
06-2021

Skills

Online marketing strategies

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Certification

Fundamentals of digital marketing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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LANGUAGES

Urdu (Fluent)
Bilingual or Proficient (C2)
Punjabi (Fluent)
Bilingual or Proficient (C2)
English (Intermediate)
Intermediate (B1)
Chinese (Beginner)
Beginner (A1)

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Career advancementCompany CultureWork-life balancePersonal development programsPaid sick leave

Timeline

Psychological Fundamentals For Marketing and Sales Success

08-2025

Google Ai Essentials

08-2025

Unique value proposition

06-2025

Fundamentals of digital marketing

03-2025

Internship

MCB Bank
07.2023 - 08.2023

Customer Service Representative

Trio Communications
07.2022 - 09.2022

Bachelor in Business Administration - Marketing

National University of Modern Languages

FSc - Pre Engineering

Fauji Foundation Higher Secondary School

Academic Projects

  • Uplifting Transgender Society: Led awareness and empowerment activities for the transgender community, fostering inclusivity and campus-wide dialogue on diversity.
  • Social Media Campaign: Planned and executed a digital campaign for a small business, creating engaging content and boosting online visibility.
  • Advertising Campaign: Contributed to concept, copywriting, and media planning for a campus advertising project, increasing event participation.
  • Orphanage Support Project: Collaborated with team members to visit a local orphanage, organize fundraising activities, and provide essential supplies, creating a positive community impact.
SIDRAH MAHNOOR