Shumaila Yousaf
Blogger
Lahore, Punjab
Summary
Self-motivated, highly competent, and results-oriented professional with a genuine passion for continuous improvement. Try to excel in meeting stringent deadlines and thrive under pressure. I maintain a positive outlook and possess adaptability to new environments. Aiming to leverage my diverse experience, honed professional skills, and specialized academic knowledge to contribute effectively towards achieving the organization's objectives and set targets. Exceptional stakeholder management, decision-making and leadership skills proved through my experience in various administrative positions throughout my career.
Overview
6
6
years of professional experience
7
7
Certifications
Work History
Assistant Manager
Zameen.com
5 2023 - 10.2023
- Successfully closed property sales during my tenure
- Demonstrated exceptional sales skills by effectively identifying and understanding client needs
- Maintained a high level of product knowledge, providing clients with detailed information about properties
- Conducted property viewings, negotiations, and guided clients through the entire sales process
- Built and maintained strong client relationships to ensure repeat business and referrals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Punjab Information Commission
11.2022 - 05.2023
- Data Entry of Files related to RTI
- Managing Files and preparing them for Hearings
- Writing orders during hearing and entering data.
MB Solar Energy
05.2022 - 10.2022
- Identifying client's needs and suggesting them suitable solution
- Preparation of solar system's quotations and negotiate with clients
- Maintaining MIS of clients and cost analysis sheet.
Assistant Training Coach
Shaheen Cricket Academy
10.2018 - 09.2020
- Conducted comprehensive needs assessments to identify areas for improvement and tailor training content accordingly.
- Assisted in the development of training programs, resulting in improved employee performance and job satisfaction.
- Facilitated group workshops focused on communication, teamwork, problem-solving, and leadership skills.
Punjab Group Of Colleges, Head Office Branch
10.2020 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Front Desk Receptionist
Punjab Group Of Colleges, Head Office Branch
12.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Sustainable Development Policy Institute
9 2020 - 10.2020
Education
M.Phil - Islamic Research
Institute of South Punjab
Multan, Punjab, Pakistan 04.2001 -
B.S - Islamic Studies, Pakistan
Bahauddin Zakariya University
Multan, Punjab, Pakistan 04.2001 -
Skills
Project Management
Languages
Urdu, English, Siraiki, Punjabi
Native language
Certification
Office Management
Timeline
Front Desk Receptionist
Punjab Group Of Colleges, Head Office Branch
12.2023 - Current
Punjab Information Commission
11.2022 - 05.2023
MB Solar Energy
05.2022 - 10.2022
Certificate of Acknowledgement Awarded, Social Responsibility Group
03-2021
Award, Azadi festival Comptetion
02-2021
Digital Skills Training
10-2020
Punjab Group Of Colleges, Head Office Branch
10.2020 - 10.2021
Certificate of Training, Women’s Peace League LPP
07-2020
2Nd Position, Competition of Hussn-e-Qirrat & Naat
11-2019
Certificate of Organizer
09-2019
Assistant Training Coach
Shaheen Cricket Academy
10.2018 - 09.2020
Office Management
07-2016
M.Phil - Islamic Research
Institute of South Punjab
04.2001 -
B.S - Islamic Studies, Pakistan
Bahauddin Zakariya University
04.2001 -
Assistant Manager
Zameen.com
5 2023 - 10.2023
Sustainable Development Policy Institute
9 2020 - 10.2020
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