SHUJAAT BUKHARI
Karachi
Summary
A passionate Engineer with strong organizational and multitasking skills and 5 years experience with software development and technical analyst/support role. Experience with coding,debugging, troubleshooting, research and problem solving in the field of financial technology services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
BPC
05.2022 - Current
- Providing consultancy services for back-office products, assisting with offline transactions, dispute management, clearing, settlement, and accounting.
- Managing the creation of customers, products, merchants, and terminals in the back-office system and importing this data into the front-end online processing system.
- Assisting with End of Day (EOD) processes, resolving settlement and reconciliation issues by reviewing data packages and utilizing custom SQL/PLSQL jobs.
- Ensuring compliance with the mandates of VISA, Mastercard, UPI, and local payment schemes.
- Addressing Mastercard IRD and Visa non-compliance issues by analyzing the code and sharing necessary configurations with clients to ensure compliance.
- Communicating potential fixes to developers for resolving non-compliance issues.
- Providing support for credit card products, handling issues related to invoice cycles, due dates, penalties, overdue balances, overdrafts, ledgers, overlimits, and taxes.
- Offering database support (Oracle) that impacts other products, including reading and analyzing AWR and ASH reports, optimizing queries, creating indexes and partitions, and adjusting inittrans and pctfree values.
- Diagnosing software issues, identifying the source of problems, and troubleshooting bugs.
- Configuring Visa Account Updater (VAU) mandates in the back office and preparing migration scripts for VAU integration with existing cards.
- Collecting SVBO-level stats and license parameters using PL/SQL scripts for record-keeping at the management level for business needs.
- Writing PL/SQL jobs to retransmit pending transactions from SVFE to SVBO.
- Developing scripts to update IRD values after recalculation.
- Writing scripts to identify skipped transactions due to missing or incorrectly defined BIN routing.
- Creating scripts to reverse double credit cases in VISA clearing files by generating reversal transactions.
- Modifying existing PL/SQL and SQL reports and customizing them according to customer requirements.
- Skilled at reading packages, making educated guesses when logs are unavailable, and using targeted queries to validate assumptions and take corrective actions.
- Experienced in making manual database changes and preparing scripts to correct data entry mistakes made by customers via the SVBO UI application or SVAP files.
- Installing and troubleshooting software products.
- Testing new software releases and applying fixes.
- Writing incident reports and performing root cause analyses.
- Communicating with clients to guide them on necessary actions and assist in maintaining their systems.
- Understanding the workings of cursors, loops, triggers, procedures, functions, packages, views, types, and tables.
- Able to write and implement these elements with syntax assistance through study materials until becoming proficient through practice.
- Expert in reading application and SVBO trace logs to identify the root cause of error conditions.
Software Engineer
TPS
07.2020 - 04.2022
- VISAMandateApril2020and2021-includingthedevelopmentofOCTandAFTandSTIPtransactions coming from VISA channel
- MasterCard Mandate 2020 and 2021 - including the development of Refund Transaction and mandate compliance
- Bank | QCB | NAPS | CTL - Developed E-commerce transaction through NAPS (Qatar Switch) and Contactless Project from CTL as per Naps mandate and Acquring International Fees
- Provided development assistance and calls (minor changes) from ABL, BAHL, NIZWA ,DOHA,MMBL,TAMEER, CCA, TIIB, and BCI
- Familiar and worked on ISO8583 Message Formats
- Familiar and Hands on With HSM including SAFENET and RACELHSM
- Familiar and worked on EMV including ARPC and ARQC data
- Used version control systems to track code changes and bug fixes
- Developed code and design for software components in adherence with system requirements
- Reviewed and implemented the latest technologies to improve efficiency
- Analyzed user needs to determine necessary improvements to existing software
- Wrote well-designed, testable code
- Consulted with customers and other departments on project status, proposals and technical issues, such as software system design and maintenance
Associate Software Engineer
TPS
11.2019 - 06.2020
Education
BS - CS
National University of Computer and Emerging Sciences (NUCES)
06.2019
Intermediate - undefined
Govt. Degree College Malir, Cantt
06.2015
Matric - undefined
Shumaila Public School
06.2013
Skills
- C
- JavaScript
- HTML
- CSS
- Java
- Python
- SQL
- Postgresql
- Kong
- SoapUI
- PostMan
- Debugging
- Oracle
- Specflow BDD
- Project management
Certification
- Intra Speed Programming Competition Winner at Coders Cup'15
- SCRUM Fundamentals Certification Completed
- SCRUM certification
Timeline
Technical Support Engineer
BPC
05.2022 - Current
Software Engineer
TPS
07.2020 - 04.2022
Associate Software Engineer
TPS
11.2019 - 06.2020
Intermediate - undefined
Govt. Degree College Malir, Cantt
Matric - undefined
Shumaila Public School
BS - CS
National University of Computer and Emerging Sciences (NUCES)
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