

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Desktop support
Technical issues analysis
TCP/IP
PC component diagnostics
Issue troubleshooting
Technical Support
Software Installation
Network troubleshooting
Help desk support
Data backup and recovery
Remote desktop support
Application installation
Hardware configuration
CCNA
MCPSE
CCNA