IRAM FATIMA
Branch Operation Manager
Wah Cantt,PB
Summary
Branch Operations Manager dedicated to increasing efficiency, streamlining procedures, and improving employee morale with hands-on leadership style. Over 17 years of progressive experience.
Overview
12
12
years of professional experience
23
23
years of post-secondary education
3
3
Certifications
Work History
Branch Operation Manager
HBL
01.2016 - Current
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Performed monthly compliance checks.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
Manager Teller and Services
HBL
01.2012 - 01.2016
Education
Bachelor of Computer Sciences -
AIOU
Islamabad 04.2001 - Current
Skills
Strong knowledge of banking operations and procedures
Excellent leadership and team management skills
Proficient in using banking software and systems
Attention to detail and ability to multitask in a fast-paced environment
Strong analytical and problem-solving abilities
Certification
Operations Development Program
Timeline
Branch Operation Manager
HBL
01.2016 - Current
Manager Teller and Services
HBL
01.2012 - 01.2016
Bachelor of Computer Sciences -
AIOU
04.2001 - Current
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