AUTO CAB 365 // iCabbi // Ghost

Experienced Marketing Sales Manager with a robust background in the call center industry and a deep understanding of the taxi service sector. Over the past 6 years, I've honed my skills working with various UK taxi companies, including those in major cities such as London, Oxford, and Manchester. Proficient in using industry-standard software like iCabbi, Ghost, and Auto Cab 365, I bring a comprehensive knowledge of dispatching and customer service operations. My experience spans from managing marketing strategies to overseeing sales initiatives, with a proven track record of driving growth and enhancing customer satisfaction. Adept at leveraging technological tools and data-driven insights to optimize performance and streamline processes. Seeking to apply my skills and experience to elevate the success of ATHER ELECTRIC and contribute to its growth and success.
Communication Skills: Excellent verbal and written communication, with the ability to clearly and effectively convey information to customers
Customer Service: Proven ability to provide exceptional service, address customer inquiries, and resolve issues promptly and professionally
Active Listening: Skilled at listening to customer needs and concerns, ensuring accurate understanding and response
Problem-Solving: Strong ability to troubleshoot and resolve customer issues, finding effective solutions quickly
Multitasking: Capable of handling multiple tasks simultaneously, including managing calls, updating records, and addressing customer concerns
Dispatching and operational management
Marketing strategy development
Sales optimization
Customer service excellence
iCabbi
Ghost
Auto Cab 365
Staff Management
AUTO CAB 365 // iCabbi // Ghost