Shehroz Mati
Aviator
Wazirabad, Punjab
Summary
Looking forward to join reputable institution / organization where I shall contribute in a professional manner and be a key part of the growth & success of the company. In return, will gain experience, enhance knowledge and abilities which will aid and encourage in future.
Overview
5
5
years of professional experience
3
3
Languages
Work History
BAGGAGE SERVICES AGENT
SIAL AIRPORT HANDLING SERVICES
Sialkot, Punjab, Pakistan
11.2019 - Current
- Efficient knowledge and working experience of EBC (EMIRATES BAGGAGE CONNECT) and EKAS.
- Working experience of Fly Dubai, Air Arabia & PIA desktop baggage tracer.
- Working experience of HAQIBA Qatar Airways baggage tracing system.
- Experience of working Gulf Air world tracer system.
- Create PIR's, DPR’S, and OHD's.
- Recording rush bags details and updating & closing in system.
- Forwarding of baggage for LZ purpose and against ROH.
- Deliver baggage to passengers by matching claim tags with their bags.
- Assist passengers to find their bags on Conveyor belt.
- Meeting and advising passenger regarding their missing luggage.
- Having complete knowledge of handling INADMISSIBLE’s, UNACCOMPANIED MINOR, YOUNG PASSENGERS according to airline procedures.
- Pre- flights checks i-e (PSM, LDM, CPM, NSFT, EMAILS) and compliance accordingly.
- Driving operational efficiencies, raising customer service level.
- Organizing work load, allocating tasks.
- Can manage team and individual performance.
- Ensure all administrative records are completed accurately.
- Capable to ensure professionalism & high quality is continually.
INTERNSHIP
PAKISTAN CIVIL AVIATION AUTHORITY
04.2019 - 05.2019
Skills
Calm under pressure
Disciplined approach & strong communicator at all levels
Able to manage available resource to maximize productivity and efficiency
Possessing responsible & positive attitude
Strong written and computer skills
Good team player
Proven ability to manage multiple projects at the same time
Ability to lead teams and maintain work volume
Good command on MS Office
Advance knowledge of internet
Certificate in computer applications
Standards compliance
Critical thinking
Team collaboration
Educational Background
- Bachelors in Aviation Management from Superior College Lahore.
- Secondary school certificate from Board of Intermediate & secondary Education Gujranwala
- Higher secondary school certificate from Board of Intermediate & secondary education Gujranwala.
Personal Traits
- Like to interact with people in a positive manner
- Good coordinator.
- Passionate & Committed
- Always smily
- Well groomed.
- Able work under pressure
- Extravert
- Self-motivated and energetic
- Good situation handling skills.
- Efficient and well organized.
Personal Information
- Date of Birth: 08/14/94
- Driving License: Valid Pakistani License.
Timeline
BAGGAGE SERVICES AGENT
SIAL AIRPORT HANDLING SERVICES
11.2019 - Current
INTERNSHIP
PAKISTAN CIVIL AVIATION AUTHORITY
04.2019 - 05.2019