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Veteran IT Manager with 6+ years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.

Accomplished IT leader with a proven track record at Montecasino, adept in driving significant improvements in IT infrastructure and cybersecurity. Skilled in team collaboration and IT risk management, I've successfully enhanced system efficiency and security, ensuring robust disaster recovery strategies. My strategic approach to IT governance and commitment to continuous improvement have consistently delivered outstanding operational results. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Insightful Information Technology Manager with 15 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Experienced Information Technology Manager with over twelve years of valuable experience in monitoring project/team performance to ensure company success. Detail-oriented, and highly energetic with good communication and interpersonal skills. Proficiency in Problem-solving, Team Management, Asset Life-Cycle Management, IT Procurement, IT Project Management, IT Support, Data Analytics, Service Now and Building and Publishing Reports. Reputation for continually achieving on-time and under-budget performance goals. Accustomed to handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications.

Accomplished IT Manager at LMCU, adept in IT procurement and fostering team collaboration, significantly enhanced operational efficiencies and vendor relations. Spearheaded disaster recovery planning and IT compliance. Demonstrated exceptional problem-solving and communication skills, leading to streamlined processes and improved team performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

 Down-to-earth and highly knowledgeable IT Manager with over 25 years of hands-on experience in technology leadership, systems management, and infrastructure support. I am driven by a natural sense of curiosity, and a passion for solving problems. Whether it's leading a major ERP transition or ensuring the safety and security of every system, I approach each task with a practical mindset and a focus on achieving results. Known for being adaptable, I excel in both people and technical leadership, and bring a deep-seated commitment and perspective to every role. 

Shehroz Lakhani

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IT Manager

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Data Entry Operator

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IT Manager

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