Summary
Overview
Work History
Education
Skills
Certifications And Specialized Training
Timeline
Generic

Sheeban Aamer

*
Hamilton

Summary

Dedicated and disciplined Police Foundations student with practical experience in customer-facing roles, leadership, and conflict resolution. Strong understanding of security protocols, legal procedures, and public safety practices through formal training and hands-on experience. Known for professionalism, teamwork, attention to detail, and ability to remain calm under pressure. Seeking an entry-level opportunity in policing, corrections, or private security to contribute to public safety and community well-being.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Team Lead

Sana Grill
04.2023 - Current
  • Supervised daily operations, trained new hires, and ensured compliance with company procedures.
  • Maintained accurate cash records and resolved customer issues effectively.
  • Contributed to a 15% performance improvement through leadership and mentoring.

Front-End Associate

Osmow's
06.2023 - 04.2025
  • Maintained high accuracy in handling transactions and balancing registers.
  • Served 50+ clients per shift, ensuring excellent customer service under pressure.
  • Demonstrated attention to detail and integrity in handling cash and inventory.

Employee

Taco Bell
04.2023 - 06.2023
  • Handled cash, coupons, and promotions with precision.
  • Worked collaboratively to meet customer satisfaction and operational goals.
  • Promoted menu items, boosting sales and enhancing customer experience.

Education

Police Foundations -

Mohawk College
Hamilton, ON
01.2024 - 05.2025

Skills

  • Knowledge of Ontario law enforcement protocols
  • Conflict resolution & de-escalation techniques
  • Strong observational & reporting skills
  • Professional communication & public interaction
  • POS systems
  • Cash handling
  • Record keeping
  • Time management
  • Adaptability
  • Teamwork
  • Culturally responsive service delivery
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Certifications And Specialized Training

  • Ontario Security Guard License , Legal authorities, emergency response, patrol procedures, and incident reporting.
  • By-Law Enforcement Training - Municipal enforcement procedures, ticketing, conflict de-escalation, and documentation.
  • A Day in the Life of a Corrections Officer, 4 Hours, Insight into correctional duties and institutional safety protocols.
  • Employment Strategies & Career Development, 10 Hours, Resume building, career planning, interview techniques (Completed at Mohawk College).

Timeline

Police Foundations -

Mohawk College
01.2024 - 05.2025

Front-End Associate

Osmow's
06.2023 - 04.2025

Team Lead

Sana Grill
04.2023 - Current

Employee

Taco Bell
04.2023 - 06.2023

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