SHAYAN TAHIR
House#6 Street#25 Rajghar Lahore
Summary
Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level position. Ready to help the team achieve the company's goals. Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
4
4
years of professional experience
Work History
Phone Bank Officer
Bank Of Punjab
Lahore
04.2022 - Current
- Executed transactions for customers while identifying cross-sell opportunities for products and services.
- Facilitated online banking services, resolving user access issues, including forgotten passwords.
- Processed account paperwork and transactions with exceptional accuracy.
- Utilized CRM system to optimize service opportunities and improve communication.
- Compiled and analyzed data to develop strategies for enhancing sales performance.
- Conducted research to resolve inquiries using various systems and resources.
- Developed and implemented strategic trading approaches to boost profitability.
Telesales Executive
OLX
Lahore, Pakistan
11.2021 - 03.2022
- Provided detailed product information and educated customers on product features, advantages, and benefits.
- Developed strong relationships with potential customers through consistent follow-up contact.
- Answered incoming calls from potential customers and addressed their inquiries.
Education
MA - English
University Of Sargodha
lahore05.2025
Bachler Of Arts -
Aiou
Islamabad07.2021
Skills
- Problem-solving skills
- Employee motivation
- Customer service
- Effective communication
- Workplace training
- Team collaboration
- Customer Service-oriented
Hobbies and Interests
- Travelling
- Cars
Languages
- English
- Urdu
Personal Information
Gender: Male
Timeline
Phone Bank Officer
Bank Of Punjab
04.2022 - Current
Telesales Executive
OLX
11.2021 - 03.2022
MA - English
University Of Sargodha
Bachler Of Arts -
Aiou
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