Shayan Lalani
Marketing Adviser And Technical Support Assistant
Karachi,SD
Summary
Experienced Digital Marketing Adviser with over 3 years of experience in Digital Marketing. Excellent reputation for resolving problems and improving customer satisfaction. Articulate Technical Support Assistant with 3-year record of finding effective solutions to technical issues through troubleshooting and issue analysis. Promotes dynamic skills in hardware and software.
Overview
2
2
Certifications
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Marketing Adviser
E.Taling.pk
Karachi, Sindh
10.2016 - Current
- Copied data of one website to another in wordpress.
- Post blogs and videos of clients with anchor tag and also do link building for clients.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
Technical Support Assistant
E.Tailing.pk
Karachi, Sindh
10.2016 - Current
· Built and provided basic hardware, software, troubleshooting and desktop support on Windows, Mac systems.
· Provided Tier 1 IT support to non-technical internal users through desk side support services.
· Collaborated with vendors to locate replacement components and resolve advanced problems.
· Used diagnostic tools to identify hardware failures and replace non-functional components.
· Linked computers to network and peripheral equipment, including printers and scanners.
Education
O-Levels - Science Education
St Michael Convent School
Block-7, Clifton 08.2012 - 05.2014
As-Level - Commerce
Cambridge International Education
Karachi 09.2014 - 05.2015
A-Levels - Accounting
Cambridge International Education
Karachi 09.2015 - 05.2016
Skills
Data recovery
Certification
Designing Websites In Dreamweaver 8.0
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies
Received many certificates in sports like cricket, table tennis, soccer and some indoor games like treasure hunt etc. Serving Scouts for around 10 years and received certificates in that too. Participated in flood relief camps and other activities. Received a pride certificate in school and received certificates for maintaining 100% attendance in class throughout the year.
Timeline
Marketing Adviser
E.Taling.pk
10.2016 - Current
Technical Support Assistant
E.Tailing.pk
10.2016 - Current
Oracle Database 11g
01-2016
A-Levels - Accounting
Cambridge International Education
09.2015 - 05.2016
Designing Websites In Dreamweaver 8.0
06-2015
As-Level - Commerce
Cambridge International Education
09.2014 - 05.2015
O-Levels - Science Education
St Michael Convent School
08.2012 - 05.2014
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