SHAYAN HASAN
Assistant Sales Manager
Karachi,SD
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Executive Marketing Manager
Nadia General Trading
Karachi
10.2019 - 01.2023
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters
- Developed and implemented targeted digital strategy to improve business performance
- Preserved brand integrity by monitoring consistency and quality of marketing content
- Identified value propositions and key messages for company marketing campaigns
- Maintained reporting and developed actionable insights to continually improve branding efforts
- Analyzed consumer usage patterns to identify trends and target key demographics
- Oversaw 10-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group
Phone Banking Officer
HBL Bank
Karachi, SD
10.2018 - 08.2019
- Helped customers complete online banking services and assisted with user access problems such as forgotten passwords.
- Completed transactions for customers and capitalized on opportunities to cross-sell products and services.
- Stayed current on changing products, services and policies to offer exceptional service to customers.
- Used CRM system daily to maximize service opportunities and enhance communication.
- Alleviated call loads by educating customers about how to effectively navigate site tools and pages for future banking needs.
- Handled over 100 of incoming telephone calls, emails and chat requests per day.
- Processed paperwork for new accounts and transactions with high degree of accuracy.
- Handled over 100 incoming telephone calls, emails and chat requests
- Educated and worked with clients on ROI terms to find accurate solutions
Stock Supervisor
Agro Trade PVT LTD
Karachi, SD
08.2017 - 10.2018
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day
Education
Bachelor of Commerce - Accounting
SINDH UNIVERSITY
Jamshoro 05.2017 - 04.2018
Some College (No Degree) -
JINNAH GOVT COLLEGE
Karachi, SD 08.2014 - 05.2015
Some College (No Degree) - Science Education
USMAN PUBLIC SCHOOL
Karachi, SD 05.2012 - 05.2013
Skills
Written and verbal communication skills
undefinedCertification
Phone Banking Officer, Habib Bank Limited - 6 Month
Timeline
Executive Marketing Manager
Nadia General Trading
10.2019 - 01.2023
Phone Banking Officer, Habib Bank Limited - 6 Month
01-2019
Phone Banking Officer
HBL Bank
10.2018 - 08.2019
Certified Front Desk Associate, Skillston - 6 Months
06-2018
Stock Supervisor
Agro Trade PVT LTD
08.2017 - 10.2018
Bachelor of Commerce - Accounting
SINDH UNIVERSITY
05.2017 - 04.2018
Some College (No Degree) -
JINNAH GOVT COLLEGE
08.2014 - 05.2015
Some College (No Degree) - Science Education
USMAN PUBLIC SCHOOL
05.2012 - 05.2013
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