hardware and software expert
Fox Computers
Sukkur
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sharjeel Hameed
Lahore
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Sales Manager
Umer Fabrics
Lahore
- Developed and implemented sales strategies to increase market sales.
HR/Admin and social media manager
Gnovatech
Lahore
- Developed and implemented successful social media campaigns to support company objectives.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
CSR, SALES
Digitalks
Lahore
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered inbound calls, chats and emails to facilitate customer service
- Answered incoming telephone calls to provide store, products and services information
- Collected payments and provided accurate change
- Consulted with customers to resolve service and billing issues
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Engaged customers in friendly, professional dialogue to determine needs.
CSR, SALES
Truckinbuddyllc
Lahore
- Worked with fellow sales team members to achieve group targets
- Developed strong customer relationships to encourage repeat business
- Collected payments and provided accurate change
- Answered product questions with up-to-date knowledge of sales and promotions
- Developed trusting relationships with customers by making personal connections
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
BA (Arts) -
Shah Abdul Latif University
KhairpurBS (Computer Science) -
University of Management & Technology
LahoreHSC (Pre-Engineering) -
Govt Islamia College
SukkurSSC (Science) -
St. Savior's High School
SukkurSkills
- Have full hold on Microsoft Office
- Languages C, C
- Computer maintenance and Software Installation
- Calm Under Pressure
- Multitasking
- Friendly, Positive Attitude
- Verbal Communication
- Team Management
Languages
- English, Proficient
- Urdu, Proficient
- Punjabi, Advanced
- Hindi, Advanced
Timeline
hardware and software expert
Fox Computers
Sales Manager
Umer Fabrics
HR/Admin and social media manager
Gnovatech
CSR, SALES
Digitalks
CSR, SALES
Truckinbuddyllc
BA (Arts) -
Shah Abdul Latif University
BS (Computer Science) -
University of Management & Technology
HSC (Pre-Engineering) -
Govt Islamia College
SSC (Science) -
St. Savior's High School
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