SHAMS UDDIN
ACCOUNTANT (BANKER)
Karachi,Pakistan
Summary
Encouraging manager and analytical problem-solver with talent for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Branch Supervisor
Bank Al-Habib Limited
Karachi , Pakistan
2023.03 - Current
- Capitalised on industry and marketplace trends to enhance sales solutions and approaches.
- Increased new business connections and revenue generation opportunities by improving networking strategies.
- Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
- Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
- Reduced financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
- Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
- Handled complex project management concerns independently and accurately.
- Reviewed sales and expense records to make proactive adjustments to policies and procedures.
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Organised financial data and reports detailing key metrics, completing within agreed timeframes.
- Worked with sales representatives to develop strong customer connections, promoting long-lasting relationships.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Allocated resources to teams and projects based on need, performance and availability.
- Monitored operations to assess and highlight results.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
Branch Assistant
Meezan Bank Limited
Karachi , Pakistan
2016.10 - 2023.03
- Handled 60+ calls, emails and face-to-face enquiries daily, exceeding branch target by 10%.
- Established and maintained effective relationship with customers, boosting customer loyalty by 90%.
- Maintained accurate records and documentation, resulting in zero audit findings in internal and external audits.
- Used banking products and services knowledge to resolve customer queries with 99% success.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Supervised administrative work in branch office and set goals for staff.
- Photocopied and printed presentations and reports for meetings.
- Processed up to £50000 in payments and withdrawals with zero error.
Education
Masters In Business Administration - Banking And Finance
Muhammad Ali Jinnah University
Karachi 01.2020
B.Com - Business Administration
University of Karachi
Karachi 10.2015
Intermediate
Aisha Bawany College
Karachi 05.2012
Matriculation - Science
Medicos Boys School
Karachi 04.2010
Skills
Business administration
undefinedTimeline
Branch Supervisor
Bank Al-Habib Limited
2023.03 - Current
Branch Assistant
Meezan Bank Limited
2016.10 - 2023.03
Masters In Business Administration - Banking And Finance
Muhammad Ali Jinnah University
B.Com - Business Administration
University of Karachi
Intermediate
Aisha Bawany College
Matriculation - Science
Medicos Boys School
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