Shakir Hussain
Peshawar,Pakistan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
Languages
4
4
years of post-secondary education
Work History
Microsoft Office
Shakir Hussain
Islamabad , Pakistan
- Utilized basic computer skills such as Microsoft Office Suite when required during setup or operations of audiovisual equipment.
- Scheduled appointments for students with academic advisors and support staff.
- Processed student documentation, including applications and forms, for timely handling.
- Collaborated with team members to maintain a welcoming office environment for visitors.
- Handled phone calls and emails, directing them to appropriate personnel for resolution.
- Processed payments for tuition, fees, and other related expenses.
- Helped create orientation materials for new students entering the institution.
- Greeted visitors and directed them to the appropriate staff member or department head.
- Maintained a clean and organized workspace in the office area.
Call Center Representative
Shakir Hussain
- Responded to customer inquiries and provided accurate information promptly.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Followed up on customer complaints to ensure timely resolution and satisfaction.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Education
FSC - Pre-Medical
Global Degree College
Peshawar , Pakistan 09.2018 - 04.2020
Metric - Science
University Public School
Peshawar, Pakistan 04.2016 - 05.2018
Skills
- Microsoft Office
- Problem Solving
- Time Management
- Teamwork
- Communication
- Customer service
Personal Information
. F.Name Shaukat Ali
. DOB 16/09/2002
. CNIC 21302-2226803-1
. Age 23
. Blood Group B+
. Gender Male
. Domicile Kurram KP
. Religion Islam
. Marital Status Single
Languages
English
Intermediate
B1
Urdu
Advanced
C1
Pashto
Beginner
A1
Timeline
FSC - Pre-Medical
Global Degree College
09.2018 - 04.2020
Metric - Science
University Public School
04.2016 - 05.2018
Microsoft Office
Shakir Hussain
Call Center Representative
Shakir Hussain