SHAKEELA KOUSAR
Admin, Security Team Leader, Front Desk Etc
Islamabad,Islamabad
Summary
Dynamic professional with a friendly demeanor and strong teamwork skills, experienced in enhancing operational efficiency at Islamabad Lyceum School. Proven expertise in data management and customer service, adept at multitasking and utilizing Microsoft Office to streamline processes. Committed to fostering collaboration and driving program improvements through strategic partnerships and participant engagement.
Overview
2025
2025
years of professional experience
1
1
Language
Work History
Front Desker
BBB (Pvt) Ltd.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Security Supervisor
European Union Delegation to Pakistan
09.2020 - 07.2024
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Admin Officer
Islamabad Lyceum School
02.2016 - 10.2019
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Program Coordinator DL Students
Preston University
06.2008 - 01.2011
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Designed program implementation and maintenance plan.
Education
Political Science And History
Punjab University
Lahore04.2001
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
MS office
Data entry
Multitasking
Microsoft Word
Timeline
Security Supervisor
European Union Delegation to Pakistan
09.2020 - 07.2024
Admin Officer
Islamabad Lyceum School
02.2016 - 10.2019
Program Coordinator DL Students
Preston University
06.2008 - 01.2011
Front Desker
BBB (Pvt) Ltd.
Political Science And History
Punjab University