Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Timeline
Generic

Shahzeb Hamid

Islamabad,Federal

Overview

7
7
years of professional experience

Work History

Client Relations Associate/ Growth Expert

AIO Inc
09.2024 - Current
  • As a Client Relations Associate & Growth Expert at AIO, I manage social media for our restaurant clients & help them with any product related issues. My role is all about building strong relationships & ensuring our clients are satisfied with our product.
  • Social Media Management: Create & share fun & engaging content for our clients on social media to help promote their restaurants & connect with their customers or audience.
  • Client Communication: Be the friendly first point of contact for clients, answering their questions & addressing any concerns they might have.
  • Issue Resolution: Keep an eye on social media & product performance, quickly resolving any issues or bugs that come up to keep things running smoothly.
  • Growth Initiatives: Look for ways to help our clients grow by analyzing feedback & suggesting new ideas to boost their visibility & sales.
  • Reporting & Insights: Share biweekly updates on how social media is performing & what clients think, helping everyone stay informed & make better decisions.

Business Operations Analyst

NetWorkWise
02.2024 - 08.2024
  • As a Business Operations Analyst, I played a pivotal role in optimizing business processes, managing critical databases, & driving lead generation through LinkedIn. My role encompasses a blend of operational analysis, data management, & digital marketing to support the organization's growth & efficiency.
  • Business Operations Analysis: Conducted in depth analysis of business operations to identify inefficiencies, streamline processes, & enhanced overall performance. Developed & implemented data driven strategies to support organizational goals, reduced costs, & improved productivity. Collaborated with cross functional teams to optimize workflows & ensure alignment with business objectives.
  • Database Management: Managed & maintained company databases, ensuring data accuracy, consistency, & security across all departments. Conduct regular data audits, cleanups, & validation to enhance the reliability & usability of data for decision making. Generate reports & dashboards to provide actionable insights to stakeholders, aiding in strategic planning & performance tracking.
  • LinkedIn Management: Oversee the company's LinkedIn presence, including content strategy, engagement, & analytics to build brand awareness & attract potential leads. Analyze LinkedIn performance metrics to optimize content, increase follower engagement, & expand the company's network. Collaborate with marketing & sales teams to align LinkedIn activities with broader business objectives.
  • Lead Generation from LinkedIn: Developed & executed targeted lead generation campaigns on LinkedIn, focusing on identifying & nurturing high quality prospects. Utilized LinkedIn Sales Navigator & other tools to research, connect, & engage with potential clients & partners. Track & analyze lead generation metrics to refine strategies, improve conversion rates, & drive revenue growth.
  • Financial Reporting: Prepared monthly financial reports to provide insights into business performance.
  • Budgeting: Collaborated with fiance department to gathered data and assisted in the preparation of budgets.

Procurement Intern

Pakistan Atomic Energy Commission
02.2024 - 08.2024
  • As a Procurement Intern, I gained hands-on experience in the procurement process, assisting in sourcing, negotiating, & managing supplier relationships to support the company's operational needs. I developed a solid understanding of procurement strategies, vendor management, & cost optimization.
  • Assisted in the procurement of goods & services, ensuring compliance with company policies & budgetary guidelines. Supported the sourcing process by researching & identifying potential suppliers, evaluating bids, & comparing quotes. Collaborated with the procurement team to negotiate contracts & terms with suppliers, securing favorable pricing & conditions.
  • Maintained & updated supplier databases, purchase orders, & procurement records for accurate tracking & reporting. Helped monitor inventory levels & coordinated with suppliers to ensure timely delivery of materials & products. Contributed to cost saving initiatives by identifying opportunities for improved procurement efficiency & cost reduction. Assisted in resolving supplier related issues, ensuring smooth & efficient procurement operations.
  • Conducted market research, identifying potential suppliers for increased competition & better pricing opportunities.
  • Ensured data accuracy within the procurement system by regularly updating vendor information, contract details, & pricing agreements.
  • Managed purchase orders, ensuring timely delivery & accurate documentation for seamless operations.
  • Developed strong relationships with key suppliers through transparent communication and mutual trust building activities.
  • Resolved invoice discrepancies by collaborating closely with finance department to ensure timely payments to suppliers.
  • Assisted in vendor selection for improved product quality & costeffectiveness.

Co-Founder/ Social Media Management/ Sales/ Support

Emrsive Inc
07.2022 - 12.2023
  • As the Co-Founder of Emrsive Inc, I oversaw all aspects of the business, focusing on social media management, operations, Finance & lead generation. My role involved creating & executing strategies to build our brand presence & drive growth.
  • Social Media Management: Developed & implemented engaging social media strategies to enhance brand visibility and connect with our audience.
  • Operations Oversight: Managed day to day operations, ensuring smooth workflows & efficient processes across the organization.
  • Lead Generation: Identified & pursued new business opportunities through targeted outreach & networking, building a strong pipeline of potential clients.
  • Strategy Development: Analyzed market trends & client feedback to refine our services & improve overall business performance.
  • Team Leadership: Led & motivated a remote team, fostering a collaborative environment to achieve our business goals.
  • Streamlined operational processes for improved efficiency & reduction.
  • Recruited, interviewed & hired new staff members and developed training materials for employees.
  • Managed financial operations, Budgeting & reports.
  • Strengthened financial health by effectively managing capital & budget allocations.

Founder/ Social Media Management/Operations/ Lead Generation

Emrsive Ltd
01.2022 - 12.2022
  • As the Founder of Emrsive Ltd, I oversaw all aspects of the business, focusing on social media management, operations, & lead generation. My role involved creating & executing strategies to build our brand presence & drive growth.
  • Social Media Management: Developed & implemented engaging social media strategies to enhance brand visibility & connect with our audience.
  • Operations Oversight: Managed day to day operations, ensuring smooth workflows & efficient processes across the organization.
  • Lead Generation: Identified & pursued new business opportunities through targeted outreach & networking, building a strong pipeline of potential clients.
  • Strategy Development: Analyzed market trends & client feedback to refine our services & improve overall business performance.
  • Team Leadership: Led & motivated a remote team, fostering a collaborative environment to achieve our business goals.


Social Media Manager

The Gift Store
01.2019 - 12.2021
  • Developed & executed social media strategies to enhance brand awareness & engage the target audience. Created compelling content & managed social media accounts to optimize online presence.
  • Analyzed performance metrics to refine strategies & improve engagement. Engaged with customers across platforms, fostering a community around the brand and products.
  • Islamabad, Pakistan

Education

Matriculation -

PAEC School & College Nilore
Islamabad, IS
01.2014

Intermediate - Computer Science (I.C.S)

Fazaia Inter College E-9
Islamabad, IS

Bachelors In Business Administration (BBA) -

Capital University Of Science & Technology
Islamabad, IS
02.2022

Skills

  • Digital Marketing
  • Expense Management
  • LinkedIn Sales Navigator
  • Chatbot Creation
  • LinkedIn Management
  • Time Management
  • Problem-Solving
  • Critical Thinking
  • LinkedIn Strategy and Management
  • Database Management
  • Analysis
  • Lead Generation
  • Project Management
  • Communication Skills
  • Customer Support
  • Adaptability and Flexibility
  • Customer Relationship Management (CRM)
  • Attention to Detail
  • Budgeting
  • Budgeting & Forecasting
  • Reports creation
  • Customer relations
  • Client onboarding
  • Proficient in Excel
  • Problem-solving
  • Attention to detail
  • Organizational skills
  • Product knowledge
  • Competitive analysis
  • Account management

Accomplishments

  • Achieved 1st position in the Glider Competition during World Space Week, October 4-6, 2012.
  • Achieved 1st position in the Glider Competition during World Space Week, October 4-6, 2013.
  • Achieved 1st position in the Space Model Display Competition during World Space Week, October 4-6, 2014.
  • Secured 1st position in the Milli Song competition during the Inter-House Competition at PAEC Model Schools & Colleges.
  • Secured 1st position in the Painting competition during the Inter-House Competition at PAEC Model Schools & Colleges.
  • Secured 1st position in the Science Exhibition at PAEC Model Schools & Colleges.
  • Invited by the World Wide Fund for Nature (WWF) for International Day for Biological Diversity.
  • Received an appreciation award from Oxford University Press & Idara-e-Taleem-o-Aagahi at the Children's Literature Festival.
  • Participated in the Summer Training Camp at Ghora Gali, Murree, organized by the Punjab Boy Scouts Association.
  • Achieved 4th position in the International Kangaroo Mathematics Contest (Pakistan).

Languages

Urdu
English

Hobbies and Interests

  • Traveling
  • Interior Designing


Timeline

Client Relations Associate/ Growth Expert

AIO Inc
09.2024 - Current

Business Operations Analyst

NetWorkWise
02.2024 - 08.2024

Procurement Intern

Pakistan Atomic Energy Commission
02.2024 - 08.2024

Co-Founder/ Social Media Management/ Sales/ Support

Emrsive Inc
07.2022 - 12.2023

Founder/ Social Media Management/Operations/ Lead Generation

Emrsive Ltd
01.2022 - 12.2022

Social Media Manager

The Gift Store
01.2019 - 12.2021

Matriculation -

PAEC School & College Nilore

Intermediate - Computer Science (I.C.S)

Fazaia Inter College E-9

Bachelors In Business Administration (BBA) -

Capital University Of Science & Technology

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Shahzeb Hamid