Shahzaib Tanveer
Wordpress Developer
Lahore
Summary
Aspiring WordPress Developer skilled in Elementor and website creation. Experienced in customer support and web development, notably with Link Dot Net (Mobilink). Known for solving complex customer issues, mastering responsive websites and WordPress security, and enhancing client satisfaction. Combines teamwork with a positive attitude to improve customer service and optimize websites.
Overview
13
13
years of professional experience
Work History
Customer Support Representative
Link Dot Net (Mobilink)
03.2010 - 09.2012
- Maintained comprehensive knowledge of products and services, ensuring accurate information was provided to customers.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Managed escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and company.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Self Employed
Muhamdi Electric Store
03.2013 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Completed Course Work Web Creation - Wordpress Development
Institute of Digital Marketing Pakistan
Lahore, Punjab, Pakistan 04.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Website Maintenance
Elementor Page Builder
Responsive design
WooCommerce Integration
Website Migration
Website optimization
SEO best practices
Page Builder Expertise
WordPress Security
Client Communication
HTML
Java Script
Cricket
Cricket: Active player in the Last Man Stands (LMS) league, consistently performing well and demonstrating teamwork, strategy, and sportsmanship on the field.
Timeline
Self Employed
Muhamdi Electric Store
03.2013 - 10.2022
Customer Support Representative
Link Dot Net (Mobilink)
03.2010 - 09.2012
Completed Course Work Web Creation - Wordpress Development
Institute of Digital Marketing Pakistan
04.2001 -