Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Hi, I’m
Shahzaib Khan
Sr. Account Executive
Lahore
Summary
Overview
5
years of professional experience
5
Certifications
2
Languages
Work History
MotiveLahore
Sr. Account Executive
09.2023 - Current
Job overview
- Sold new products and services and developed new accounts to maximize revenue potential.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Cold called prospects to explain partnership benefits, representing company values.
TCP Software
Customer Success Manager
11.2021 - 09.2023
Job overview
- Leverage new and established customer relationships to deliver ROI and expand and renew TCP subscriptions, while providing high-level of service for clients
- Ensure high rate of renewal across customer base - Proactively assesses, clarifies, and validates customer needs on ongoing basis
- Manage existing accounts and maintain relationships with decision makers at executive and management levels
- Created and maintained comprehensive customer success documentation for internal and external use
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues
KeepTruckin Pakistan
Account Executive
04.2021 - 11.2021
Job overview
- Description
- Effectively plan to meet and exceed ongoing business goals and revenue quotas
- Prospect and win new business through developing key executive relationships within key prospects to drive expansion of that business with all key accounts
- Harness key Executive relationships to ensure wins and grow contractual-based business
- Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions.
CureMD Pakistan
Application Analyst - Technical Support
03.2020 - 04.2021
Job overview
- Providing front end technical support for all technical issues along with
- Documentation of all performed tasks for management purposes
- Providing solutions to reported problem and Reporting, bugs and custom requests to backend for resolution
- In house presentation and trainings on various modules
- Providing telemedicine demos and training sessions to new or potential clients.
- Reduced response time for Tier 1 support tickets
Arascow PVT. LTD
Team Lead SDR
12.2018 - 02.2020
Job overview
- Directed and supervised team of 7 SDR and 12 CSR's.
- Main tasks included handling team, assisting onshore and offshore team on calls and retaining cancellation clients/ Handling escalations
- Monitoring and reporting of daily, weekly and monthly team performance to management
- Supporting and training offshore compliance team
- Onboarding sales/support resources and onboarding the team.
Education
Virtual University of PakistanLahore, PB
BS from Operations Management
University Overview
Skills
Forecast preparation
Certification
Key Account Management
Sales Management
Customer Success Management
Salesforce Essential Training
Finance Literacy Training Program
Timeline
Sr. Account Executive
Motive
09.2023 - Current
Customer Success Manager
TCP Software
11.2021 - 09.2023
Account Executive
KeepTruckin Pakistan
04.2021 - 11.2021
Application Analyst - Technical Support
CureMD Pakistan
03.2020 - 04.2021
Team Lead SDR
Arascow PVT. LTD
12.2018 - 02.2020
Virtual University of Pakistan
BS from Operations Management
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