SHAHZAD AKRAM
Manager, Administrator
Chakwal
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Administrator
ZEM BUILDERS
Rawalpindi
10.2022 - Current
- Collected, validated, and distributed information to employees.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
Retail Store Manager
Canteen stores Department
Rawalpindi
12.2013 - 10.2022
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Managed store organization, maintenance, and purchasing functions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Completed routine store inventories.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Education
Bachelor of Arts - English Literature
University of Punjab
Lahore 07.2005 - 07.2007
Skills
Financial leadership
Travel coordination
Office administration
Staff Management
Expense reporting
Office management
Administrative support
Multitasking Abilities
Timeline
Administrator
ZEM BUILDERS
10.2022 - Current
Retail Store Manager
Canteen stores Department
12.2013 - 10.2022
Bachelor of Arts - English Literature
University of Punjab
07.2005 - 07.2007