Shahzad Fayyaz
Accountant
Rahim Yar Khan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Call Center Customer Service Representative
IBEX
Rahim yar khan
04.2022 - 07.2022
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Escalated complicated customer account issues to supervisors and help desk workers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained up-to-date knowledge of product and service changes.
- Generated customer service reports to track customer satisfaction.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Accounts Assistant
Mindbridge
Rahim yar khan
04.2021 - 08.2021
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Organized data into multiple spreadsheets to streamline data.
Accountant
Ahsan Trader
Rahim yar khan
09.2019 - 02.2020
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Researched technical tax issues to define tax effect or impact of certain tax positions.
- Collected and reported monthly expense variances and explanations.
- Tracked funds, prepared deposits and reconciled accounts.
Education
Computer And Information Sciences
The Canadian Institute
Rahim Yar Khan 09.2015 - 08.2017
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Skills
Documentation and reporting
undefinedAccomplishments
- Adda Khanpur Khyaban Colony Street #1 house #14
- Rahim yar khan
- 0300-1477775
- Shahzad.fayyaz07@gmail.com
- May Grant on Stipulate.
Additional Information
- I have used all the MS Office variability Full command over internet browsing and email. Browsing (all the browsers) searching (all search engines) sending and receiving email attachments and downloading, uploading.
- I worked in Mindbridge company in Food Panda [NV Content creation] I worked in IBEX for domestic campaign. I worked as an accountant at a pharmaceutical company Ahsan Traders.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Call Center Customer Service Representative
IBEX
04.2022 - 07.2022
Accounts Assistant
Mindbridge
04.2021 - 08.2021
Accountant
Ahsan Trader
09.2019 - 02.2020
Computer And Information Sciences
The Canadian Institute
09.2015 - 08.2017
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