Market Research and Analysis
Shahzad Babar
Business Development Executive | Digital Marketing Expert
Lahore
Summary
Dedicated Business Development Executive with 2.5 years of proven success at OLX Classified, driving substantial revenue growth and establishing key strategic partnerships. In my previous role at ZONG 4G, I was instrumental in achieving significant revenue targets as an Executive Sales professional. With a confident, optimistic, and solution-oriented approach, I thrive on overcoming challenges. A collaborative team player, I am committed to collective success. Eager to leverage this background and expertise to drive revenue growth and exceed objectives in a dynamic professional setting.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
3
3
Languages
Work History
Business Development Executive
OLX Classified Pakistan
Lahore
07.2021 - Current
- Successfully served as Business Development Executive at OLX Classified Pakistan.
- Proficiently acquired leads and orchestrated strategic meetings to identify potential business opportunities.
- Conducted extensive market analysis and assessments to gauge market potential and uncover untapped prospects.
- Skillfully identified and addressed product needs, aligning them with client requirements to drive revenue growth.
- Achieved exceptional results by elevating revenue by impressive 250% within span of 2.5 years.
- Demonstrated exceptional proficiency in acquiring and maintaining over 10 million contracts, ensuring sustained client satisfaction and loyalty.
- Drove significant expansion by acquiring and onboarding 150% new clients, further solidifying OLX's market presence and reach.
- Leveraged advanced marketing insights and digital marketing expertise to significantly enhance platform visibility.
- Collaborated with managers to develop and implement effective strategies for future success and exponential growth.
Sales and Customer Service Executive
Zong 4G Pakistan
Lahore
07.2017 - 06.2021
- Managed high-volume workload, handling up to 50 calls per day, showcasing exceptional communication and multitasking skills in dynamic customer service environment.
Engineered exceptional 150% surge in revenue through focused sales initiatives and engaging client-centric tactics.
Cultivated enduring professional relationships with clients, resulting in loyal customer base and consistent repeat business.
Excelled in corporate sales field, demonstrating expertise in strategic account management, contract negotiations, and delivering customized solutions for corporate clients.
Phone Banking Officer
HBL
Lahore, Pakistan
06.2016 - 06.2017
- Handled incoming telephone calls, emails and chat requests.
- Improved customer satisfaction by going above-and-beyond to answer questions and offer expert support.
- Managed leads and referrals for prospects interested in specific bank products such as loans and credit cards.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Completed transactions for customers and capitalized on opportunities to cross-sell products and services
Education
Exercising Leadership Foundational Principles - Organizational Leadership
Harvard University
Online Short Course 04.2022 - 07.2022
Storytelling For Social Change - Communication
MichiganX
Online Short Course 01.2021 - 03.2021
Bachelor of Arts - BS (HONS) English Literature
University of The Punjab
Lahore 10.2010 - 07.2015
Skills
Negotiation and Sales Skills
Accomplishments
Successfully negotiated and closed key partnerships with leading industry players, resulting in a significant expansion of the company's market presence and customer base.
Conducted in-depth market research and analysis, leading to the identification of untapped market segments and the development of targeted marketing campaigns that increased market share by 20%.
Achieved a 30% increase in revenue within the first year by implementing targeted sales strategies and identifying new business opportunities.
Certification
Digital Marketing
Interests
Networking and Relationship Building
Sales Strategies and Techniques
Entrepreneurship and Business Trends
Timeline
Digital Marketing
06-2023
Exercising Leadership Foundational Principles - Organizational Leadership
Harvard University
04.2022 - 07.2022
Business Development Executive
OLX Classified Pakistan
07.2021 - Current
Storytelling For Social Change - Communication
MichiganX
01.2021 - 03.2021
Sales and Customer Service Executive
Zong 4G Pakistan
07.2017 - 06.2021
Phone Banking Officer
HBL
06.2016 - 06.2017
Bachelor of Arts - BS (HONS) English Literature
University of The Punjab
10.2010 - 07.2015
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