Shahzad Akhtar
Pirwadhai Rawalpindi
Summary
Sales and Marketing Officer at Jazz & Zong, consistently surpassing sales targets and enhancing mobile money services. Skilled in customer acquisition and relationship management, utilizing data analysis to boost sales effectiveness. Demonstrated success in forging strong partnerships and efficiently addressing customer inquiries, resulting in increased product availability and satisfaction.
Overview
6
6
years of professional experience
Work History
Sales and Marketing Officer
Jazz & Zong
Rawalpindi
02.2018 - 05.2024
- Surpassed sales targets for Jazz Cash services, driving growth in mobile money and payments.
- Acquired new customers and retail partners, targeting merchants and agents effectively.
- Established strong relationships with retail partners, enhancing collaboration and product visibility.
- Maintained accurate records of all sales activities, including contacts and revenue generated.
- Engaged strategically with partners to maintain high product availability.
- Used change methodologies to increase sales and led projects for increased productivity.
- Analyzed customer feedback data to identify areas of improvement for existing products or services.
- Developed long-term relationships with clients through excellent customer service practices.
- Built relationships with key customers through regular contact via phone, email, and face-to-face meetings.
- Resolved customer complaints or inquiries promptly by providing appropriate solutions or alternatives within specified timelines.
Education
Matric - Science
Khalid Model Secondary School
Pirwadhai Rawalpindi01-2005
Skills
- Sales strategy and forecasting
- Customer acquisition and relationship management
- Data analysis and insights
- Customer service excellence
- Negotiation skills
- Sales performance optimization
Languages
Punjabi
First Language
English
Upper Intermediate (B2)
B2
Urdu
Proficient (C2)
C2
Timeline
Sales and Marketing Officer
Jazz & Zong
02.2018 - 05.2024
Matric - Science
Khalid Model Secondary School