SHAHRUKH SHEIKH
Karachi
Summary
Well-trained Assistant Restaurant Manager promoting 5 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
6
6
years of professional experience
Work History
ASSISTANT RESTAURANT GENERAL MANAGER
TEXAS CHICKEN (Churches Chicken)
10.2022 - Current
- Demonstrating exceptional leadership skills by assisting in the day-to-day operations of Taxes Chicken, a prominent Church's Chicken franchise in Karachi
- Managing staff, ensuring smooth workflow, and maintaining high standards of customer service
- Overseeing inventory control, optimizing stock levels, and minimizing wastage
- Collaborating with the General Manager to develop strategies for improving restaurant profitability
- Ensuring compliance with company policies, health and safety regulations, and hygiene standards
- Handling customer inquiries and addressing concerns to ensure a positive dining experience.
INTERNSHIP
Movenpick Hotel And Resort
08.2020 - 11.2022
- Engaged in a comprehensive internship program at Movenpick Hotel and Resort, gaining valuable exposure to various aspects of the hospitality industry
- Assisted in guest services, front desk operations, and reservations, ensuring exceptional customer satisfaction
- Worked closely with the hotel's restaurant and catering teams, assisting in event planning and execution
ASSISTANT RESTAURANT GENERAL MANAGER
Burger Lab
02.2022 - 09.2022
- Trained workers in every position, including food preparation, money handling, and cleaning roles
- Managed Accounts Payable (AP), Accounts Receivable (AR), and payroll using Sure Payroll
- Minimized loss and misuse of equipment through proper supervision and staff training
- Guaranteed compliance with food safety procedures and quality control guidelines
SHIFT MANAGER
On The Grill Restaurant
03.2021 - 10.2021
- Ensured efficient kitchen and front-of-house operations to maintain a smooth dining experience
- Handled customer inquiries and resolved issues promptly to guarantee customer satisfaction
- Collaborated with the restaurant management to optimize processes and improve service quality
- Assisted in inventory management and stock control to minimize waste and maintain cost-efficiency.
SHIFT MANAGER
Burger Lab
07.2019 - 01.2021
- Led by example in completing all tasks with energy and enthusiasm, aiding a positive team mentality
- Mentored and supported new employees to maximize team performance
- Used coaching and mentoring talents to develop junior staff members, increasing competent, confident team performance
- Managed payroll and rotas with HR and accounting software.
CASHIER
Burger Lab
02.2019 - 06.2019
- Trained new team members in cash register operation
- Packed purchased items properly to prevent damage to delicate products
- Investigated discrepancies between accounting records and cash drawers to implement corrective action
- Worked closely with front-of-house staff to facilitate positive customer experiences.
KITCHEN SUPERVISOR
Burger Lab
06.2018 - 01.2019
- Helped train and onboard chefs, completing tasks including hygiene training, kitchen regulations, and best operational practices
- Conducted Morning ingredient stock counts, ordering low-stock supplies based on demand
- Closely monitored kitchen operations throughout service, ensuring chefs completed orders to high-quality standards
- Worked with experienced chefs to learn requirements of different cooking stations and dishes
- Maintained optimum temperature in ovens, grills, and roaster to correctly cook foods.
KITCHEN ASSISTANT
Burger Lab
02.2018 - 05.2018
- Prepare products Following Restaurant, Health, and Safety Standards And Procedures
- Worked With All TeamMates And Accepted Coaching From Management Team
- Maintained cleanliness and organization of kitchen stations and storage areas
- Prepared for busy periods by organizing ingredients and restocking supplies in line with expected demand.
Education
Diploma of Higher Education Culinary arts -
COTHM
12th Grade: Computer Science -
Gulshan iqbal Government Degree College
Highfield Level 2 Award in Food Safety in Catering (RQF) -
Certificate Of Team Trainer (TEX) -
01.2022
Certificate of Higher Education: Science -
Private School Sector
01.2015
Skills
- Workflow optimization
- Operations management
- Democratic leadership
- Supervisory skills
- Shift scheduling
- Training
Languages
English
Urdu
Personal Information
Passport Number: LM5199721
References
Will be furnished upon demand
Timeline
ASSISTANT RESTAURANT GENERAL MANAGER
TEXAS CHICKEN (Churches Chicken)
10.2022 - Current
ASSISTANT RESTAURANT GENERAL MANAGER
Burger Lab
02.2022 - 09.2022
SHIFT MANAGER
On The Grill Restaurant
03.2021 - 10.2021
INTERNSHIP
Movenpick Hotel And Resort
08.2020 - 11.2022
SHIFT MANAGER
Burger Lab
07.2019 - 01.2021
CASHIER
Burger Lab
02.2019 - 06.2019
KITCHEN SUPERVISOR
Burger Lab
06.2018 - 01.2019
KITCHEN ASSISTANT
Burger Lab
02.2018 - 05.2018
Diploma of Higher Education Culinary arts -
COTHM
12th Grade: Computer Science -
Gulshan iqbal Government Degree College
Highfield Level 2 Award in Food Safety in Catering (RQF) -
Certificate Of Team Trainer (TEX) -
Certificate of Higher Education: Science -
Private School Sector
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