Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shahroze Ali

Shahroze Ali

Engineer
Karachi

Summary

Insightful Implementation Consultant with proven ability to analyze, diagnose and resolve application user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.

Overview

2
2
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Implementation Consultant

Centegy Technologies PVT Ltd.
Karachi
03.2023 - Current

Centegy Technologies, is a technology solutions provider focusing on the licensing, implementation and support of enterprise applications across Retail and Insurance industries.

  • Managing multiple client accounts and establishing long-lasting client relationships
  • Gathering client requirements and handling projects to get optimum solutions.
  • Handling technical issues and directing them to the relevant team
  • Managing a support ticket system Providing on-call support when needed
  • Adept at multitasking to achieve individual and team goals

Application Support Engineer

Unikrew Solutions
Karachi
05.2022 - 03.2023

A digital solutions company with deep expertise in the financial industry and fintech space. Unikrew uses leading edge technologies to deliver innovative cloud and on-premise platforms.

Skills: MongoDB, Studio3T, Linux, MySQL, DBForge SQL Server, MobaXTerm, Visual Studio

Data Processing Specialist

GfK Etilize
Karachi
03.2021 - 05.2022

For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media.

  • To produce quality product data as per daily targets
  • To remove errors in product data and get it QC passed
  • To follow product extraction standards during production as based on GfK standards
  • To suggest improvements in product data development
  • To help and maintain a positive working relationship with team members.

Education

Bachelor of Science - Electronics Engineering

Sir Syed University of Engineering & Technology
Karachi
01.2016 - 09.2020

High School Diploma -

Superior College of Science
Hyderabad
08.2013 - 08.2015

Matriculation - Science

Eva’s Academy
Hyderabad
08.2011 - 08.2013

Skills

    Customer support

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Certification

Microsoft Office Specialist for Office Word 2016

Timeline

Implementation Consultant

Centegy Technologies PVT Ltd.
03.2023 - Current

Application Support Engineer

Unikrew Solutions
05.2022 - 03.2023

Data Processing Specialist

GfK Etilize
03.2021 - 05.2022

Registerted Engineer at Pakistan Engineer Council (ELECTRO/30341)

01-2021

Microsoft Office Specialist for Office Word 2016

11-2017

Bachelor of Science - Electronics Engineering

Sir Syed University of Engineering & Technology
01.2016 - 09.2020

High School Diploma -

Superior College of Science
08.2013 - 08.2015

Matriculation - Science

Eva’s Academy
08.2011 - 08.2013
Shahroze AliEngineer