Shahroz Sohail
Lahore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
Certification
Work History
EDI Application Executive
CUREMD
08.2022 - Current
- Key responsibilities is to devise new data cleansing processes and rule in other departments and assist in their effective implementation
- Submit insurance claim files in case automated methods are not accepted using HTTPS, VPN.
Key Account Manager
Hotel Pak Heritage
Lahore, Punjab
06.2020 - 05.2022
- Expanded key account base by identifying and cultivating new business opportunities.
- Strengthened client relationships through regular communication and effective problem solving.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Utilize QuickBooks to oversee daily cash transactions, maintain a daybook, manage invoices for sales tax, payroll, and petty cash.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Client Services Manager
RNR GADGETS
07.2019 - 03.2020
- Main responsibility was to assist in resolving clients' issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution
- Also take follow-up's from client on regular basics.
- Managed diverse portfolio of clients across various industries, demonstrating adaptability and expertise in catering to specific needs.
- Conducted regular reviews with clients to assess their satisfaction levels, gather feedback, and address any areas of concern.
- Built strong rapport with key decision-makers within client organizations, fostering trust and long-lasting partnerships.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Client Services Executive
ACTIVE MEDIA
Lahore
08.2018 - 04.2019
- Main responsibility was to assist and coordinate leasing of food stalls to different restaurants and home based food vendors
- Coordinating marketing activities relating all food vendors for event - digital as well as on ground
- Prepare documents for registrations and screening prospective vendors to be taken on board for each event
- Acting as representative of leasing department of CFF and Closing sales within short timelines, also worked independently or handle pressure
- Built strong relationships with clients through timely communication and regular follow-ups.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided expert guidance to team members, fostering a culture of continuous development and improvement in service delivery.
Education
Master of Science - Information Technology
06.2018
Bachelor of Arts - Journalism, Broadcast
08.2014
Critical Thinking for self-development -
Skills
Creativity
- Analytical Thinking
- MS Office
- Operating System Knowledge
- Firewall Management Tools
- Penetration Testing
- Window breach
- Linux Knowledge Etc
- HIPPA Compliance
- Quick Books
- Branding
- Organization and Time Management
Accomplishments
- Program Management: - Coca-Cola Food and music Festival.
Certification
- Cyber Security, 03/2022, 09/2022, Corvit Institute
- Cyber Ops Associate Cisco, 2021, 2022, Virtual University
- Governance Risk and Compliance.
- HCIA. Huawei
instagram.com/Shahroz.Sohail
Hobbies and Interests
- Cyber Security
- Network Security
- Cloud Computing
- Develop Information System Offensive Security
- Defensive Security
- Cloud Architecture
- Artificial Intelligence
- Python
References
Reference will be provided on demand
Timeline
EDI Application Executive - CUREMD
08.2022 - Current
Key Account Manager - Hotel Pak Heritage
06.2020 - 05.2022
Client Services Manager - RNR GADGETS
07.2019 - 03.2020
Client Services Executive - ACTIVE MEDIA
08.2018 - 04.2019
UNIVERSITY OF SOUTH ASIA - Master of Science, Information Technology
UNIVERSITY OF PUNJAB - Bachelor of Arts, Journalism, Broadcast
METROPLITAN SCHOOL OF BUSINESS AND MANAGMENT UK - Critical Thinking for self-development,
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