Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
SHAHMEER AHMED MEMON

SHAHMEER AHMED MEMON

Branch Operations Manager
sukkur,sindh

Overview

13
13
years of professional experience

Work History

Branch Operations Manager

LOLC microfinance Bank
Sukkur, sindh
09.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Cash , Vault supervision, Fund management , Cash and Transaction monitoring,Record supervision, Branch Administration and Management
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Performed monthly compliance checks.
  • Improved branch efficiency by streamlining operations and implementing new processes.
  • Collaborated with senior management to create strategic plans for future branch growth and expansion.

SENIOR INTERNAL CONTROLLER (SR IC)

Advans Pakistan microfinance Bank Head office
Karachi , Sindh
09.2020 - 03.2022
  • Review the team work and supervise team as per need
  • Training and coaching to juniors about new policies and procedure
  • Monthly snap checks of branches for policy and procedure review
  • Quarterly missions of Assigned branches
  • Special mission and Investigations as Departmental need
  • Shroff visits for panel purpose
  • File review and conducting field visits for Risk assessments
  • Ensure compliance for till and cash Procedure
  • Preparing and Presenting Mission Reports
  • To promote internal controls culture in branches
  • Cash and Gold count and their revaluations.
  • Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.
  • Influenced appropriate risk management prioritization on front lines to promote strategic objectives while meeting operational risk program expectations.
  • Engaged in complex data analytics, quality assurance and database management to quantify and substantiate observations and lend credence to proposed operational enhancements.

ASSISTANT SYSTEM ENGNERE

ASa Pakistan Ltd
Gujranwa, Punjab
06.2017 - 01.2018
  • (ASE), ASA PAKISTAN MICROFINANANCE, Monthly visit of Branches
  • Diagnose IT issue
  • Software installation and online supporting to Branches
  • Managing IT Server Back up
  • Creating New staff ID’Ss in ASA Management information system
  • SHAHMEERAHMED
  • Address
  • House No F-10 PTCL Colony Rohri District Sukkur.
  • Mobile# 0304-8920844
  • EMAIL : Shahmeermemon33@gmail.com
  • To work in a dynamic organization that provides me an opportunity to contribute my skills and abilities in accomplishing the organizational as well as personal goals.
  • Monthly MIS Reporting
  • CLUSTER EXICUTIVE /HR TRAINER (CE), ASA PAKISTAN MICROFINANANCE
  • Maintained computer systems, installed and upgraded new systems.
  • Managed software installations, upgrades, and patch deployments for a diverse range of devices and operating systems.
  • Reduced downtime by proactively monitoring and addressing potential system issues.
  • Improved system efficiency by optimizing software and hardware configurations.
  • Maintained accurate documentation on system configurations, policies, and procedures for future reference and troubleshooting purposes.

CUSTOMER SERVICES OFFICER

ADVANS PAKISTAN MICROFINANANCE BANK
Sukkur , Sindh
01.2019 - 08.2020
  • Client’s welcome and greeting
  • Providing information to client’s
  • Making Loan applications and generating KYC of customer in orbit software
  • Loan disbursment
  • Client cheque book delivery and Repayment / CNIC Expiration and Dormant accounts follow up
  • CRM Calls and Prop sections for Deposit and loan client are for renewal
  • Performed job as cashier in case of staff shortage
  • Acting OM as per need
  • INTERNAL CONTROLLER (IC), ADVANS PAKISTAN MICROFINANANCE BANK RISK &
  • COMPLIENCE DEPARTMENT HEAD OFFICE KARACHI 2021, Monthly snap checks of branches for policy and procedure review
  • Quarterly missions of Assigned branches
  • Special mission and Investigations as Departmental need
  • Shroff visits for panel purpose
  • File review and conducting field visits for Risk assessments
  • Ensure compliance for till and cash Procedure
  • Preparing and Presenting Mission Reports
  • To promote internal controls culture in branches
  • Cash and Gold count and their revaluations.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Completed data entry to record call notes, suggestions and questions.
  • Assisted call-in customers with questions and orders.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.

LOAN OFFICER

ASA Pakistan ltd
Nawabshah, Sindh
04.2016 - 05.2017
  • Disbursment
  • Recovery 100%
  • Client’s Dealing 400 and 55 Groups
  • LO Wise Target Achievement Plan and Sit Down Policy
  • Prospection and New Area Visit for Disbursement
  • Clients Verification and Business Verification
  • Overdue Recover Plan
  • Maintaining LO Ledgers ,daily Collection Sheet
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Examined customer loan applications for loan approvals and denials.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Advised clients on mortgage, education and personal loans.
  • Conducted comprehensive risk assessments for loan portfolios, resulting in balanced risk management.

CO supervisor

BOARD OF REVENUE SINDH
Sukkur , Sindh
01.2013 - 01.2014
  • Data & Work assignation to Team
  • Managing Team and complete Task
  • Target Competition of Team
  • Cross checking of Work and Error
  • Reporting to Project Manager
  • CASHIER, ACCOOUNTANT
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Established culture of accountability through clear expectations and performance management.
  • Promoted professional development among team members by offering mentoring opportunities.
  • Assisted in the hiring process by reviewing resumes, conducting interviews, and making recommendations for potential candidates.

DATA ENTRY OPERATOR

LARMIS Board of revanur sistech systems sukkur
Sukkur , Sindh
01.2012 - 12.2012
  • Data Entry in Land Revenue Software
  • Search the Record from given Scanned Images and Data Entry
  • Target of Forms Filling
  • CO SUPERVISIOR
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Increased data accuracy by diligently inputting and verifying information from various sources.
  • Verified data files prior to entry to maintain high data accuracy.

Education

MATRIC - undefined

GOVT HIGH SCHOOL
2010

B.A - SHAH

ATTA HUSSAIN SHAH DEGREE COLLEGE, ABDUL LATIF UNIVERSITY
2012

CIT, SHAH LATIF COMPUTER CENTER - undefined

MEMON MOHALLAH ROHRI

SHAH LATIF COMPUTER CENTER MEMON MOHALLAH ROHRI ENGLISH LANGUAGE COURSE (01 - undefined

SHAH LATIF COMPUTER - undefined

CENTER MEMON MOHALLAH

Skills

  • Punctual of Time
  • Extra ordinary
  • CERTIFICATES
  • AML/CFT
  • Financial Literacy Program
  • Hard worker
  • Management
  • Leadership
  • ACTIVITIES
  • Studying Professional Magazines & Journals
  • Motivation All Kind of Clients about Microfinance Sector Products which is introduce in market
  • Thinking Positive
  • Gaining Knowledge and information
  • Ready for Any Work Giving by Managements
  • Internet and Social Media Browsing
  • 4
  • LANGUAGES
  • English
  • SindhI
  • Urdu
  • Saraiki
  • Punjabi
  • Goals and Performance
  • Staff Management
  • Staff Evaluations
  • Cash Handling
  • Operational Efficiency

Work Preference

Work Type

Full Time

Work Location

HybridOn-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursCompany CultureHealthcare benefitsPersonal development programsPaid sick leaveWork from home optionPaid time offStock Options / Equity / Profit SharingTeam Building / Company Retreats

Timeline

Branch Operations Manager

LOLC microfinance Bank
09.2023 - Current

SENIOR INTERNAL CONTROLLER (SR IC)

Advans Pakistan microfinance Bank Head office
09.2020 - 03.2022

CUSTOMER SERVICES OFFICER

ADVANS PAKISTAN MICROFINANANCE BANK
01.2019 - 08.2020

ASSISTANT SYSTEM ENGNERE

ASa Pakistan Ltd
06.2017 - 01.2018

LOAN OFFICER

ASA Pakistan ltd
04.2016 - 05.2017

CO supervisor

BOARD OF REVENUE SINDH
01.2013 - 01.2014

DATA ENTRY OPERATOR

LARMIS Board of revanur sistech systems sukkur
01.2012 - 12.2012

MATRIC - undefined

GOVT HIGH SCHOOL

B.A - SHAH

ATTA HUSSAIN SHAH DEGREE COLLEGE, ABDUL LATIF UNIVERSITY

CIT, SHAH LATIF COMPUTER CENTER - undefined

MEMON MOHALLAH ROHRI

SHAH LATIF COMPUTER CENTER MEMON MOHALLAH ROHRI ENGLISH LANGUAGE COURSE (01 - undefined

SHAH LATIF COMPUTER - undefined

CENTER MEMON MOHALLAH

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SHAHMEER AHMED MEMONBranch Operations Manager